Windows 10: Black screen with on start up only after MS update

Discus and support Black screen with on start up only after MS update in Windows 10 BSOD Crashes and Debugging to solve the problem; My desktop updated last night and now all i get is the black screen with the cursor. Ive tried all the troubleshooting tips listed already. Nothing... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by StevenDT84, Oct 17, 2020.

  1. Black screen with on start up only after MS update


    My desktop updated last night and now all i get is the black screen with the cursor.


    Ive tried all the troubleshooting tips listed already. Nothing works.

    :)
     
    StevenDT84, Oct 17, 2020
    #1
  2. Peer_Sam Win User

    Black screen after Windows update.

    Hi Crystel,

    Thank you for writing to Microsoft Community Forums.

    • Were you able to get to the desktop screen after you restarted the system?
    • When the screen was blank, were you able to see the cursor on the screen?
    • Did you get any error code or error message?

    Please get back to us with answers to above questions, for us to suggest the appropriate troubleshooting steps.

    Meanwhile, I suggest to try the steps mentioned in the article below and let us know if it helps.

    Troubleshoot black screen or blank screen errors

    We look forward for your reply.

    Thanks,

    Peer Samie

    Microsoft Community-Moderator
     
    Peer_Sam, Oct 17, 2020
    #2
  3. Remon Ont Win User
    black screen

    Hi,

    To assist you better regarding your concern, we would like to know more information:

    • Did you get any error messages?
    • Have you tried updating the drivers?
    We suggest that you try the troubleshooting steps suggested by Sharath Srinivasa on this

    link
    .

    You can also check the article about troubleshooting black screen problems on the link below.

    windows-10-troubleshoot-black-screen-problems

    Hope this information helps. Please post us back if you need any further assistance.
     
    Remon Ont, Oct 17, 2020
    #3
  4. Ryan Fra Win User

    Black screen with on start up only after MS update

    Endless black screen without anything but it is on

    Hi Basim,

    There are several reasons why the screen turns black only. It can be an issue with the software or hardware. Please answer the following questions:

    • Are there any major changes made on your computer before the issue started?
    • Have you performed any troubleshooting steps to fix the issue?

    For now, we suggest that you follow the troubleshooting steps from this
    link
    .

    We are looking forward to your reply.
     
    Ryan Fra, Oct 17, 2020
    #4
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Black screen with on start up only after MS update

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