Windows 10: Black Screen with sounds

Hello everyone


Three days ago I started having some issues, my laptop will turn on but, after posting, nothing will appear in my screen. Just the black screen with white light in the background indicating that the screen is on.


what i have done to remedy this issue is:


1. from the BIOS I performed a diagnostic of the whole system with positive results.

2. I have tried to start windows in safe mode and didn't work

3. I decided to do a clean install. My windows key only allowed me to do this and not to repair windows. This attempt was unsuccessful at the end because it didn't allow me to use a new partition to install windows.

4. I used my OEM software to start a clean installation. This process is successful and delivers a working computer.

5. Nevertheless, after some short amount of time, I am in the process of recovering my configuration and files and putting everything together, the computer comes back to the same state. black screen. I though that there may be some software issues.

6. The second time and repeated the recovery. I got the same results. i stopped windows updates as soon as I was able to and when to look for the latest BIOS update from my OEM update client. when the files were downloading i saw the black screen.


I must say that for the first and second time that i have performed the update, the black screen appear within minutes of the recovery.


7. For the third time, I didn't allow windows to connect to the internet. I went to disable automatic updates from the device manager but forgot to do it for windows. Then I connected the machine to the internet and when to my OEM client to update the BIOS. the process was done successfully. I restarted my computer on purpose to see if the machine will continue through the process. This step was successful as well. I left the computer idle for a minute while I thought my next step.


I saw then the first indication of what is going on. I saw three different cmd windows pop up and disappear very quickly, after that the screen goes black. Then i heard the sound that windows make when you plug in a new device. suffice to say, i didn't plug anything new. After this, I remembered that the same thing, the sound, played in the other two installations.


I am going to repeat the process for my next try. I am not going to connect to the internet until I disable automatic updates for drivers and windows update. Let´s see what happens next.


And now, my question. does anyone else has a similar issue? I have been looking through the forums and although i have found plenty of advice on fixing the black screen, most relate to hardware issues. I have performed several test and this does not seems to be the case for my device.


any idea of what is going on? any clues that the community can provide me to fix this issue will be greatly appreciated.


best


Julian

:)

 

Black screen error

Hello,

There are several reasons why you are facing a black screen issue. One of these is due to outdated or incorrect device drivers. For us to figure out what's causing this, provide more details by answering the listed questions:

• Can you confirm to us if you are using a laptop or a computer?
• Have you made any recent changes to your device prior to this happening?
• What exactly were you doing when the error occurred?
• Have you tried any troubleshooting steps to resolve this? If yes, specify all of the steps that you have done.

As an initial part of troubleshooting, we suggest following the steps given on this article:

Troubleshoot black screen or blank screen errors. This will help you diagnose and rectify most of the known black screen concerns.

We will wait for your response.

 

black screen

Hi Bart,

It is possible that you're experiencing black screen due to corrupted system files. To assist you better, we'd like to gather more information:

• Are you getting any error messages?
• What happen when you tried to login?
• What troubleshooting steps have you done so far?

In the meantime, we suggest that you follow the steps in this
article to troubleshoot black screen errors. You can choose which situation you're experiencing the error and perform the instructions.

Let us know if you need further assistance.

 

Black Screen after Log on


Computer boots to windows log on,have no password here.After a minute on log on it go to a black screen,stays there forever. I can get to Task Manager from black Screen,lost on what to do next. Just want my Windows 10 back, not sure what caused this problem. Any Suggestion on what my next step should be?*Sad