Windows 10: Black screen with spinning dots after upgrade to Creators Update

It was the problem in my case, but there may be other video cards. Googling led me to believe that the black screen/spinning stars were most liked to be video related, but one implied it might be a mouse issue. Since my mouse was working, I did not pursue the mouse and went for the video and it solved my problem.

 

Hi all,

For those of you whom have now a system stuck on the Windows 10 Logo Screen with spinning dots, and possibly a mouse cursor.

Follow these steps....
1. Shut off system safely by either holding down your PC's power button until it switches off ( performs a "soft-off"), or press release reset button then switch off at plug or PSU
2. Remove graphics card from motherboard (carefully), paying attention to the little clip that keeps card in place.
3. Install any other graphics card.
4. power up system
4. Boot into windows
5. Remove all graphics card drivers using add/remove programs (control panel)
6. shut down system
7. reinstall original graphics card and download latest driver from manufacturer or if oem or outdated from Nvidia/AMD do not let windows update do it!

If using built-in (on-board) graphics then install any compatible graphics card you may have lying around (you wont need it for long) then carry on with steps 4 onwards

Worked for me
Hope it helps

 

Ok, I couldn't get the repair option to come up after pressing the power button several times and restarting. So I forced the issue and went into my bios and turned on "Intel Rapid Storage Technology” or something similar to that and each time I powered back up Windows 10 automatically noticed that I don't have that tech in my system and restarted on it's own. After 2 restarts I waited until I could enter the bios and turned that Intel Rapid Storage Technology option off and did my 3rd restart and bam, Windows Repair option window. Picked advanced options and fumbled thru into safe restart. Then picked option 5 for safe mode with network support and got in. Then I went to Nvidia and downloaded the latest driver and did a clean install and now everything works. I have no idea why my restarting over and over would not bring up recovery options, but by forcing the issue by enabling the Intel Rapid Storage Technology and letting Windows figure it out worked for me. Hope this helps!

 

Did you install DuetDisplay at one time in the past? (It uses iPad as a second screen.) The program installed a video driver which worked at the time but is now incompatible with new nVidia drivers and the Creator's update. It causes Windows to boot either fail to boot with spinning dots on the screen, or to boot but display a black screen with frozen dots. Uninstalling DuetDisplay did NOT always properly remove that driver. The problem can be fixed by installing the newest version of DuetDisplay and then immediately uninstalling it if you don't want DuetDisplay. Other 2nd display software programs may have had similar problems.