Windows 10: Black screen

Discus and support Black screen in Windows Hello & Lockscreen to solve the problem; I updated Windows 10 recently version 1909 and since then I have experienced continual log in problems. In the past I have used passwords but since the... Discussion in 'Windows Hello & Lockscreen' started by JamieHodge2, Jan 19, 2020.

  1. Black screen


    I updated Windows 10 recently version 1909 and since then I have experienced continual log in problems. In the past I have used passwords but since the update I have established a Pin number, but login attempts leave me with a black screen. However, if I restart three or so times it lets me in, albeit sometimes I have to revert to my password. This is becoming frustrating and I am tempted to uninstall the update to restore my sanity.

    :)
     
    JamieHodge2, Jan 19, 2020
    #1

  2. Black screen error

    Hello,

    There are several reasons why you are facing a black screen issue. One of these is due to outdated or incorrect device drivers. For us to figure out what's causing this, provide more details by answering the listed questions:

    • Can you confirm to us if you are using a laptop or a computer?
    • Have you made any recent changes to your device prior to this happening?
    • What exactly were you doing when the error occurred?
    • Have you tried any troubleshooting steps to resolve this? If yes, specify all of the steps that you have done.

    As an initial part of troubleshooting, we suggest following the steps given on this article:

    Troubleshoot black screen or blank screen errors
    . This will help you diagnose and rectify most of the known black screen concerns.

    We will wait for your response.
     
    Dhavelyn Mer, Jan 19, 2020
    #2
  3. Rose Cal Win User
    black screen

    Hi Bart,

    It is possible that you're experiencing black screen due to corrupted system files. To assist you better, we'd like to gather more information:

    • Are you getting any error messages?
    • What happen when you tried to login?
    • What troubleshooting steps have you done so far?

    In the meantime, we suggest that you follow the steps in this
    article
    to troubleshoot black screen errors. You can choose which situation you're experiencing the error and perform the instructions.

    Let us know if you need further assistance.
     
    Rose Cal, Jan 19, 2020
    #3
  4. Remon Ont Win User

    Black screen

    black screen

    Hi,

    To assist you better regarding your concern, we would like to know more information:

    • Did you get any error messages?
    • Have you tried updating the drivers?
    We suggest that you try the troubleshooting steps suggested by Sharath Srinivasa on this

    link
    .

    You can also check the article about troubleshooting black screen problems on the link below.

    windows-10-troubleshoot-black-screen-problems

    Hope this information helps. Please post us back if you need any further assistance.
     
    Remon Ont, Jan 19, 2020
    #4
Thema:

Black screen

Loading...
  1. Black screen - Similar Threads - Black screen

  2. Windows 10 Version 1909 - Remote Desktop Application Black Screen

    in Windows 10 BSOD Crashes and Debugging
    Windows 10 Version 1909 - Remote Desktop Application Black Screen: Recently, I updated my Windows 10 version to 1909. When using my remote desktop, I get a black screen. I'm not sure what the issue is or if there is a fix for this. I researched a ton of threads and tried a variety of potential fixes and nothing has worked for me. Anyone...
  3. Black Screen after Windows Update

    in Windows 10 BSOD Crashes and Debugging
    Black Screen after Windows Update: I have a Lenovo twist S230u. I restarted my PC after updates. The screen lights are coming on but the screen remains black. When i insert an HDMI cable the screen is shown to the TV but not with resolution as before. Its a pillabox in the middle of the screen. In the control...
  4. My windows 10 went black screen

    in Windows 10 Ask Insider
    My windows 10 went black screen: I've tried everything. I even reset my laptop but it still stays with a black screen and a cmd prompt. What should I do? submitted by /u/calvin426 [link] [comments] https://www.reddit.com/r/Windows10/comments/f79krh/my_windows_10_went_black_screen/
  5. Unresponsive Black Screen @ Logout

    in Windows 10 Ask Insider
    Unresponsive Black Screen @ Logout: Title says it all. It happens randomly and only happens since I’ve upgrade/used Windows 10 on both my desktop and gaming/travel laptop. The monitor acts as if there is nothing to show, no cursor or response to key presses, and the reboot graphics card key combo doesn’t work...
  6. computer screen goes black but computer still running windows 10

    in Windows 10 Performance & Maintenance
    computer screen goes black but computer still running windows 10: I am using HP Pavilion 15 Notebook PC, with windows 10 single language 64 bit Operating System, with 8 GB RAM. I am facing TWO major issues: After leaving the system idle for more then an hour, the computer screen goes black but computer still running windows 10, and it...
  7. Windows 10 Pro Black Screen of Death when playing games

    in Windows 10 Gaming
    Windows 10 Pro Black Screen of Death when playing games: Hello Folks, I built my own PC Desktop a few months ago. I used a webpage called Logical Increments to figure out what parts to use. This is what happens most often: After playing a game The Witcher 3: Wild Hunt GOTY for about an hour or so the monitor goes blank. The...
  8. Windows Protection full scan turns screen black?

    in Windows 10 BSOD Crashes and Debugging
    Windows Protection full scan turns screen black?: Is this normal? When I go to Windows Defender and Protection, under the scan option I chose full scan. Normally I choose quick scan which takes seconds and works as expected. But, when clicking the full scan option it starts scanning as usual but after about a minute the...
  9. Dell Inspirion 5767 got black screen when updated Intel HD Graphics 620

    in Windows 10 Drivers and Hardware
    Dell Inspirion 5767 got black screen when updated Intel HD Graphics 620: My laptop was stuck in a black screen after installing the Intel HD Graphics 620, it's displayed normally when I reset the Windows 10 and not install the driver for Intel HD Graphics 620. However, it will be displayed when connected with the external screen. The clue I found...
  10. Notebook got black screen when updated Intel HD Graphics 620

    in Windows 10 Drivers and Hardware
    Notebook got black screen when updated Intel HD Graphics 620: My laptop was stuck in a black screen after installing the Intel HD Graphics 620, it's displayed normally when I reset the Windows 10 and not install the driver for Intel HD Graphics 620. However, it will be displayed when connected with the external screen. The clue I found...