Windows 10: Blackscreen while shutting down or restarting, shutting down on the Windows logo while...

Discus and support Blackscreen while shutting down or restarting, shutting down on the Windows logo while... in Windows 10 Software and Apps to solve the problem; I have 64 bit Windows 10 Home installed on my PC. The problems are:- Blackscreen while shutting down or restarting consistently It wasn't happening... Discussion in 'Windows 10 Software and Apps' started by mystifiedgum, Dec 8, 2021.

  1. Blackscreen while shutting down or restarting, shutting down on the Windows logo while...


    I have 64 bit Windows 10 Home installed on my PC. The problems are:- Blackscreen while shutting down or restarting consistently It wasn't happening with my previous install of 64 bit Windows 10 Home just a few days ago- This time the PC shut itself down on the Windows logo screen while launching Windows 10 It wasn't happening with my previous install of 64 bit Windows 10 Home just a few days ago- Sometimes getting stuck on the bios screenCan you help ?

    :)
     
    mystifiedgum, Dec 8, 2021
    #1
  2. ilgoldman Win User

    Random shut down and restart??

    Computer: Intel (R) Pentium (R) Dual cpu
    E220@2.406hz
    2.42 GHZ, 2.00 GB of RAM
    Windows xp

    Ever since I replaced the fan (with heat sink) the computer has randomly shut down and then restarted, at first during streaming, and now, will shut down and restart anytime. I tried to replace the graphics card to no avail. *Confused Blackscreen while shutting down or restarting, shutting down on the Windows logo while... :confused:*Mad Blackscreen while shutting down or restarting, shutting down on the Windows logo while... :mad:

    One suggestion was to replace the RAM.

    Any suggestions on how to repair my computer?
     
    ilgoldman, Dec 8, 2021
    #2
  3. Taz100420 Win User
    Kasperskys shutting itself off

    I awoke this morning to a error message saying that kasperskys has encounter a error and shuts off, then I restart and about 10 mins later does it again. any suggestions?
     
    Taz100420, Dec 8, 2021
    #3
  4. Cake5 Win User

    Blackscreen while shutting down or restarting, shutting down on the Windows logo while...

    Laptop restarts when i try to shut down

    What methods have you used to shut it down? The usual ways are to open Start, click the power icon and then choose Shut Down. Alternatively you can go onto the desktop and press Alt+F4 to open the shut down/restart dialog. Third,
    type "shut down" into the Start search and click the "shut down" entry.

    Also see
    this forum post
    from 2015. Microsoft staff member answer below copied from linked:

    I suggest you to follow the methods below and check if it helps.

    Method 1:

    Disconnect all the external devices (printers, scanner, USB (universal serial bus) drives, etc...) Except mouse and the keyboard and then try to shut down.

    Method 2:

    I suggest you to run in-built Power troubleshooter and check. Follow the steps:

    • Press Windows Key + X.
    • Click on Control Panel.
    • Select Troubleshooting on the left pane, click on
      View All.
    • Click on Power to run the troubleshooter.
    Method 3:

    If the above method doesn’t help, I suggest you to reset and restore all of the default Power Plans back to their default settings. Follow the steps:

    • Press Windows Key + X.
    • Select Command Prompt (Admin).
    • At the command prompt, type powercfg -restoredefaultschemes, and then press
      ENTER.
    • At the command prompt, type exit to exit the Command Prompt window.
    • Restart the computer and check with the issue.
    Method 4: Clean boot

    Putting your system in Clean Boot state helps in identifying if any third party applications or startup items are

    causing the issue. You need to follow the steps from the article mentioned below to perform a Clean Boot:

    http://support.microsoft.com/kb/929135/en-us

    Note: After clean boot troubleshooting steps, refer to the section "How to reset the computer to start as usual after troubleshooting with clean boot"
    in the provided link to return your computer to Normal startup mode.

    Hope this information is helpful. Please do let us know if you need further assistance, we’ll be glad to assist you.

    Thank you

    Ravindra R Kamath

    Microsoft Community
     
    Cake5, Dec 8, 2021
    #4
Thema:

Blackscreen while shutting down or restarting, shutting down on the Windows logo while...

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