Windows 10: Blackscreens (no cursor) during user switching; happens randomly/not reproducible

This only happens during user switching, but at that only infrequently so. When it happens, nothing like ctrl +alt+del works, the caps lock key doesn’t change state when pressed so I guess the OS is totally locked up. Only solve is to hold down power/switch off psu. No crash dumps. Besides this no other problems in terms of performance. A/V and I/O drivers are all up to date.

I'm on W10 Home v2004 build 19041.329

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Window 10 Update blackscreen no cursor

I update to Windows 10 this week and have yet to my computer function. At first I had a cursor and it showed my weather app against a blackscreen. I started following a fix going through the task manager and type"regedit" into the Creative to task bar,
clicking yes, it came up with the Registry Editor and then shortly after it switched to a full blackscreen of death. My computer is quietly humming, my black screen is lit, and I now have no cursor. How can I fix this? I have a Dell Inspiron 15 laptop.

 

Cant switch users in Windows 10

Hi Sarah,



Thank you for posting your query in Microsoft Community.

I apologize for the inconvenience caused. We are glad to help you.



Please share a few details:

• 
  What exactly happens when you try to switch users?
  
• 
  Do you receive any error message/code?
  
• 
  Did you make any changes to the computer prior to this issue?
  

I suggest you to follow the below steps to Switch users.

• 
  Press Ctrl + Alt + Del key altogether.
  
• 
  Click on Switch User.
  
• 
  Select the user with which you want to login.
  

If computer starts up with a user other than the one you want, login to that user account and switch user to the account that you need and check.



Hope this information helps. Do contact us for further queries. We will be happy to assist you.



Regards,

Jenith

 

Edge Search Does Not Permit Change of Region


I got these suggestions from the Microsoft Community forum.No. 1 worked for me:

Thank you for posting the query on Microsoft Community. I am glad to assist you on this.
We have reproduce the issue here and we are able to access non-regional search for google using Microsoft Edge.
I would suggest you to try the below steps and check if it helps.
Step 1:
Clear browsing data option of Microsoft Edge and check if you face the issue. To do so perform the steps below.

1. Click on the More actions icon next to the feedback icon present on top right corner of the Project Spartan homepage.
2. Select Settings and click on Choose what to clear.
3. Check the boxes Browsing history, Cookies and saved website data and Cached data and files and click on Clear.

Step 2:
I suggest you to create a new user account and check if the issue occurs.

1. Go to Settings.
2. Choose Accounts and then select Family and other users.
3. Select add someone else on this PC.
4. Enter a user name and hit next.
5. Click on Finish.
6. Sign out from the current Account and Log into the new account.

Step 3:
It could also happen because of network issue. I suggest you to try with different network connection and check if it helps.