Windows 10: Blank blue screen

Discus and support Blank blue screen in Windows 10 Installation and Upgrade to solve the problem; I updated to windows-10 and when I went to Facebook the website wouldn't fit so I had to keep scrolling to the right to get to all of the website.... Discussion in 'Windows 10 Installation and Upgrade' started by BobbyCantle, Oct 25, 2018.

  1. Blank blue screen


    I updated to windows-10 and when I went to Facebook the website wouldn't fit so I had to keep scrolling to the right to get to all of the website.

    Like right now I use a long line to post, this happens in Facebook.

    I went to play Words with Friends and all I got was a blue screen.

    I kept trying and trying and thought the game was messed up.

    I noticed a gray bar at the bottom right so I moved it and by scrolling right.

    And in the middle of scrolling, up popped the game.

    Kept scrolling and just a blank blue screen.

    When I was on Facebook you couldn't scroll.

    I had to keep STRETCHING THE SCREEN to get everything on.

    I am at my wits in and ready to go back to windows 7.

    I tried resetting resolution, etc, etc. nothing helped.

    I saw one post on FN key which I don't have on the keyboard.

    Please tell me where to go or what to do to fix this

    :)
     
    BobbyCantle, Oct 25, 2018
    #1
  2. Roan T Win User

    Blue Screen

    Hi,





    Blue screens could be caused by problems with your computer’s hardware or with its driver. Still, we
    would like to know more about the issue. Please clarify the following:

    • Did you get a STOP code?
    • Did you install any hardware or driver recently?



    For basic troubleshooting steps to resolve blue screen errors, we suggest checking out this
    article and simply follow the steps.



    Feel free to contact us if you need further help.
     
    Roan T, Oct 25, 2018
    #2
  3. Blank Screen

    Hi Virginia,

    Conflicts with third-party software and outdated graphic drivers are common contributors to the black screen issue that you're having. To isolate the said issue, we'd like to ask a few questions:

    • Are you getting any error messages before getting a blank screen?
    • Are you experiencing this when using a particular app?
    • Were there any changes made on your computer settings prior to this issue?

    Meanwhile, we suggest that you refer to this
    article
    which talks about the steps you can take to resolve blank screen errors.

    We'll wait for your response and assist you accordingly.
     
    Angela Pun, Oct 25, 2018
    #3
  4. Remon Ont Win User

    Blank blue screen

    Startup Blue Screen

    Hi Jon,

    Startup blue screen error(s) can occur if a problem causes your PC to shut down or restart unexpectedly. It could be due to the following:

    • Outdated device software drivers
    • Corrupted Windows update system files
    • Software/Security conflicts

    We would like to know some information:

    • Did you get any blue screen stop error codes?
    • Have you tried booting in Safe mode?

    We suggest that you check this
    article
    about troubleshooting blue screen errors and follow the troubleshooting steps provided there.

    We will wait for your response
     
    Remon Ont, Oct 25, 2018
    #4
Thema:

Blank blue screen

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