Windows 10: Blank blue screen

Discus and support Blank blue screen in Windows 10 Installation and Upgrade to solve the problem; Acer laptop upgraded windows ten, I left on for the night while this was happening. This morn. Can only get blue blank screen! Can anyone help please!... Discussion in 'Windows 10 Installation and Upgrade' started by JoyJopling, Feb 29, 2020.

  1. Blank blue screen


    Acer laptop upgraded windows ten, I left on for the night while this was happening. This morn. Can only get blue blank screen! Can anyone help please!

    :)
     
    JoyJopling, Feb 29, 2020
    #1
  2. Roan T Win User

    Blue Screen

    Hi,





    Blue screens could be caused by problems with your computer’s hardware or with its driver. Still, we
    would like to know more about the issue. Please clarify the following:

    • Did you get a STOP code?
    • Did you install any hardware or driver recently?



    For basic troubleshooting steps to resolve blue screen errors, we suggest checking out this
    article and simply follow the steps.



    Feel free to contact us if you need further help.
     
    Roan T, Feb 29, 2020
    #2
  3. Blank Screen

    Hi Virginia,

    Conflicts with third-party software and outdated graphic drivers are common contributors to the black screen issue that you're having. To isolate the said issue, we'd like to ask a few questions:

    • Are you getting any error messages before getting a blank screen?
    • Are you experiencing this when using a particular app?
    • Were there any changes made on your computer settings prior to this issue?

    Meanwhile, we suggest that you refer to this
    article
    which talks about the steps you can take to resolve blank screen errors.

    We'll wait for your response and assist you accordingly.
     
    Angela Pun, Feb 29, 2020
    #3
  4. Remon Ont Win User

    Blank blue screen

    Startup Blue Screen

    Hi Jon,

    Startup blue screen error(s) can occur if a problem causes your PC to shut down or restart unexpectedly. It could be due to the following:

    • Outdated device software drivers
    • Corrupted Windows update system files
    • Software/Security conflicts

    We would like to know some information:

    • Did you get any blue screen stop error codes?
    • Have you tried booting in Safe mode?

    We suggest that you check this
    article
    about troubleshooting blue screen errors and follow the troubleshooting steps provided there.

    We will wait for your response
     
    Remon Ont, Feb 29, 2020
    #4
Thema:

Blank blue screen

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