Windows 10: blank DVD-R is not recognized when inserted in DVD burner

I’m running windows 10. In the past I’ve burned slides and videos onto blank DVD –R discs using Explorer and NERO. I’ve also burned slides onto CD-R discs. Now, for no apparent reason, neither of my 2 DVD drives will recognize a blank DVD-R disc. I’ve used blank SONY discs (which have been problematic in the past) and Verbatim discs with AZO backing (which have always worked flawlessly in the past) in both drives yet neither drive recognizes either disc. I’ve made the following recommended registry changes, none of which resolved the problem:

• 
  Remove DVD devices and allow pnp to reinstall
  
  
• 
  In registry, Computer\HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4d36e965-e325-11ce-bfc1-08002be10318}
  

remove upper filters and lower filters

• 
  In registry, Computer\HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\atapi\Controller0
  

change Enum Device 1 to 1

• 
  Services > Shell Hardware Detection set to auto (already was auto)
  

The only recent change made to this machine was the replacement of a PS2 mouse and keyboard with a wireless mouse and keyboard (I can’t check to see if this was the source of the problem as the PS2 mouse and keyboard have been discarded

:)

 

Windows 10 will not recognize a blank dvd in the dvd burner, I'm using an adapter to a USB 3

Windows 10 will not recognize a blank dvd in the dvd burner, I'm using an adapter to a USB 3. Have de-installed and reinstall, updated drivers, inserted multiple DVDs. and nothing.

 

HP DVD burner

if it fails, why it can read other dvd or cd, it even can write on -rw dvd or cd. it just can't recognize the blank disc. it say the the blank disc has not been format. a burner software can't burn coz it say empty dvd drive, need to insert a disc.

 

DVD+-RW drive suddenly stopped recognizing blank DVD-R discs

Thank you for your help, Andre. I appreciate that it was so prompt!

My system is a Dell Inspiron 5558.

First step: Running Troubleshooter in Hardware and Devices and then restarting.
Outcome: No change. The drive says to insert a disc, even though there is a brand new on in the drive.

Second step: Open Device Manager and update the driver for the DVD drive.
Outcome: No change. Using the option to search the internet for the most current drive, Microsoft says the best driver for this device is already installed. FYI - the DVD drive is: TSSTcorp
DVD+- SU-208GB

Third step: Open Administrator:Windows Powershell and run the regedit.exe command then restart.

Outcome: No change. The drive does not recognize a new/blank DVD-R.

Fourth step: Check out the suggestions at groovypost.com. Remove and reinstall the IDE/ATAPI drivers (ATA Channel 0, ATA Channel 1, and Standard Dual Channel PCI IDE Controller).

Outcome: When I set the view to "show hidden devices" and expanded the IDE ATA/ATAPI controllers, there is only one listed: Intel(R) 9 Series Chipset Family
SATA AHCI Controller. I didn't do anything because I wasn't sure about uninstalling that driver.

So, bottom line, nothing changed. The problem of the drive not recognizing a new DVD is persisting. The only thing that changed from four days ago, when I burned about 8 DVDs, and now, is that I ran out of the DVDs I was using and bought a new batch (identical
brand and type to what I had been using - SONY DVD-R). I bought a second batch of a different brand - Maxell DVD-R - and those don't work either.

I don't believe it is a hardware issue because when I plug in an external Dell DVD+-R drive, it also doesn't recognize the discs.

This is really bumming me out. I am in the middle of a project and I can't finish it!

Any suggestions would be appreciated! Thank you!!