Windows 10: Blank Screen after latest Windows 10 Update

Discus and support Blank Screen after latest Windows 10 Update in Windows 10 Installation and Upgrade to solve the problem; My laptop had been working fine until the latest windows 10 update and now when I switch it on it goes past the manufacturers logo and jumps to a blank... Discussion in 'Windows 10 Installation and Upgrade' started by Graeme Gibson, Jan 11, 2019.

  1. Blank Screen after latest Windows 10 Update


    My laptop had been working fine until the latest windows 10 update and now when I switch it on it goes past the manufacturers logo and jumps to a blank screen and goes no further, I've tried resetting to a point prior to update and several other suggestions but nothing makes any difference and it just sits with a blank screen no matter how long I wait......

    :)
     
    Graeme Gibson, Jan 11, 2019
    #1

  2. Blank Screen

    Hi Virginia,

    Conflicts with third-party software and outdated graphic drivers are common contributors to the black screen issue that you're having. To isolate the said issue, we'd like to ask a few questions:

    • Are you getting any error messages before getting a blank screen?
    • Are you experiencing this when using a particular app?
    • Were there any changes made on your computer settings prior to this issue?

    Meanwhile, we suggest that you refer to this
    article
    which talks about the steps you can take to resolve blank screen errors.

    We'll wait for your response and assist you accordingly.
     
    Angela Pun, Jan 11, 2019
    #2
  3. Peer_Sam Win User
    Black screen after Windows update.

    Hi Crystel,

    Thank you for writing to Microsoft Community Forums.

    • Were you able to get to the desktop screen after you restarted the system?
    • When the screen was blank, were you able to see the cursor on the screen?
    • Did you get any error code or error message?

    Please get back to us with answers to above questions, for us to suggest the appropriate troubleshooting steps.

    Meanwhile, I suggest to try the steps mentioned in the article below and let us know if it helps.

    Troubleshoot black screen or blank screen errors

    We look forward for your reply.

    Thanks,

    Peer Samie

    Microsoft Community-Moderator
     
    Peer_Sam, Jan 11, 2019
    #3
  4. Blank Screen after latest Windows 10 Update

    Blank screen

    Hi Jim,

    To isolate your concern regarding the blank screen you're experiencing after putting your device back to landscape mode, kindly answer the following questions:

    • What troubleshooting steps have you done so far?
    • Have you tried to restart the computer? Does the issue still occur?
    • Have you already downloaded the latest updates for the video card of your computer?
    Looking forward to your reply.

    Regards.
     
    Robelene Win, Jan 11, 2019
    #4
Thema:

Blank Screen after latest Windows 10 Update

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