Windows 10: Blank screen after log in

I'm currently running Windows 11 insider preview build 22621 but after failed to upgrade to build 22621.160, i'm restart my laptop. After log in back, it just show a blank screen with a cursorSo how can I fix it

:)

 

Blank Screen

Hi Virginia,

Conflicts with third-party software and outdated graphic drivers are common contributors to the black screen issue that you're having. To isolate the said issue, we'd like to ask a few questions:

• Are you getting any error messages before getting a blank screen?
• Are you experiencing this when using a particular app?
• Were there any changes made on your computer settings prior to this issue?

Meanwhile, we suggest that you refer to this
article which talks about the steps you can take to resolve blank screen errors.

We'll wait for your response and assist you accordingly.

 

Black Screen after Log on


Computer boots to windows log on,have no password here.After a minute on log on it go to a black screen,stays there forever. I can get to Task Manager from black Screen,lost on what to do next. Just want my Windows 10 back, not sure what caused this problem. Any Suggestion on what my next step should be?*Sad

 

Blank screen after logging in to Windows 10

Hi,



Thank you for writing to Microsoft Community Forums.



I understand that you are receiving a blank screen with mouse cursor after login to Windows. I’ll certainly help you with the issue.



However, please let us know:

• What is the make and model of the computer?
  
• What happens when you boot the computer to Safe Mode?
  
• Which build version of Windows 10 are you using currently? To check type:
  winver in the search bar on the Taskbar and hit
  Enter.
  

Meanwhile, I would suggest you to refer the section I see a black or blank screen after signing in to Windows 10
from the article
Troubleshoot black screen or blank screen errors.



Let us know the results.



Regards,

Nikhar Khare

Microsoft Community - Moderator