Windows 10: Blank Screen after Signing In

Discus and support Blank Screen after Signing In in Windows 10 Installation and Upgrade to solve the problem; Hi I have 2 screens connected to my laptop, both screens have power and visuals prior to signing in. After I sign past the log on screen, 1 of my... Discussion in 'Windows 10 Installation and Upgrade' started by Zoe TB, Aug 5, 2019.

  1. Zoe TB Win User

    Blank Screen after Signing In


    Hi


    I have 2 screens connected to my laptop, both screens have power and visuals prior to signing in.

    After I sign past the log on screen, 1 of my screens goes completely blank.

    It still has power but no curser visible. I have tried the plug, the connections, the Windows+Ctrl+Shift+R, the explorer exe, I have unistalled and re-installed the driver and still nothing, the other screen works fine no issues at all.

    It rebots up and an image shows up for all of a second then goes blank again after each re-start

    Any help greatly appreciated

    :)
     
    Zoe TB, Aug 5, 2019
    #1

  2. Blank Screen

    Hi Virginia,

    Conflicts with third-party software and outdated graphic drivers are common contributors to the black screen issue that you're having. To isolate the said issue, we'd like to ask a few questions:

    • Are you getting any error messages before getting a blank screen?
    • Are you experiencing this when using a particular app?
    • Were there any changes made on your computer settings prior to this issue?

    Meanwhile, we suggest that you refer to this
    article
    which talks about the steps you can take to resolve blank screen errors.

    We'll wait for your response and assist you accordingly.
     
    Angela Pun, Aug 5, 2019
    #2
  3. ChaimM Win User
    Screen blank after clicking "sign in"

    Hi,

    Thanks for your suggestions.

    BTW its not this computer which is the Surface Pro4 set up by Best Buy Geek squad last week and working just fine.

    All your suggestions are pure goobledygook to me.

    As I said I have a blank screen rendering the computer unsuable - no taskbar, no "roll-back" possibility, no nothing.

    Sorry but a trifle frustrated here with a problem which I have no idea how to even approach, never mind resolve.

    And I really do not have the time for this either.

    I am using my computer by clicking on "user", using the mouse to raise the picture then getting a blank screen.

    I then do Alt Control Delete get the blue screen with the list including "task manager" clicking on that and somehow getting to a screen with "desktop" in the menu and then choosing a programme from the desktop list. All this remaining in a small window
    which I then enlarge.

    Not why I updated to Windows 10!!!

    BTW my Windows 7 was working just fine with no glitches or hassles.

    THIS IS A BIG PROBLEM FOR ME!!!

    HELP!!
     
    ChaimM, Aug 5, 2019
    #3
  4. kodex Win User

    Blank Screen after Signing In

    Screen goes blank after changing BIOS settings/

    I don't know how long this has been happening, a few weeks at least, but whenever I change a setting in my BIOS (and save & exit), my screen goes blank and my monitor goes into standby. Any suggestions to fix this?
     
    kodex, Aug 5, 2019
    #4
Thema:

Blank Screen after Signing In

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