Windows 10: Blank screen after update.

Discus and support Blank screen after update. in Windows 10 Installation and Upgrade to solve the problem; [IMG] Help! My computer will not even let me log in...I hit okay and now it is on a blank screen. Before this I could not access any files on my... Discussion in 'Windows 10 Installation and Upgrade' started by AprilGoins, Mar 14, 2019.

  1. Blank screen after update.


    Blank screen after update. [​IMG]

    Help! My computer will not even let me log in...I hit okay and now it is on a blank screen. Before this I could not access any files on my computer. What is going on? Blank screen after update. :(

    :)
     
    AprilGoins, Mar 14, 2019
    #1

  2. Blank Screen

    Hi Virginia,

    Conflicts with third-party software and outdated graphic drivers are common contributors to the black screen issue that you're having. To isolate the said issue, we'd like to ask a few questions:

    • Are you getting any error messages before getting a blank screen?
    • Are you experiencing this when using a particular app?
    • Were there any changes made on your computer settings prior to this issue?

    Meanwhile, we suggest that you refer to this
    article
    which talks about the steps you can take to resolve blank screen errors.

    We'll wait for your response and assist you accordingly.
     
    Angela Pun, Mar 14, 2019
    #2
  3. Peer_Sam Win User
    Black screen after Windows update.

    Hi Crystel,

    Thank you for writing to Microsoft Community Forums.

    • Were you able to get to the desktop screen after you restarted the system?
    • When the screen was blank, were you able to see the cursor on the screen?
    • Did you get any error code or error message?

    Please get back to us with answers to above questions, for us to suggest the appropriate troubleshooting steps.

    Meanwhile, I suggest to try the steps mentioned in the article below and let us know if it helps.

    Troubleshoot black screen or blank screen errors

    We look forward for your reply.

    Thanks,

    Peer Samie

    Microsoft Community-Moderator
     
    Peer_Sam, Mar 14, 2019
    #3
  4. Blank screen after update.

    Blank screen

    Hi Jim,

    To isolate your concern regarding the blank screen you're experiencing after putting your device back to landscape mode, kindly answer the following questions:

    • What troubleshooting steps have you done so far?
    • Have you tried to restart the computer? Does the issue still occur?
    • Have you already downloaded the latest updates for the video card of your computer?
    Looking forward to your reply.

    Regards.
     
    Robelene Win, Mar 14, 2019
    #4
Thema:

Blank screen after update.

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