Windows 10: Blank screen before Login

Discus and support Blank screen before Login in Windows 10 Support to solve the problem; I've been using window 10 since day one and did a clean install 11/14/19. Started have problems around 6/20/19 upgrade. Now using Windows 10 1909 V... Discussion in 'Windows 10 Support' started by Jim177, Feb 13, 2020.

  1. Jim177 Win User

    Blank screen before Login


    I've been using window 10 since day one and did a clean install 11/14/19. Started have problems around 6/20/19 upgrade.

    Now using Windows 10 1909 V 18363.657. It keep getting a blank/black screen before I can see login screen. If i hit my rest button to reboot "once", I can usually get logged in, then my PC works great. However if I have to restart Bios again for a second blank screen, (this doesn't happen all the time), but my bios UEFI at boot. gets disabled. Once I go into bios with F2 key and enable UEFI on startup, then after bios completes (with no blank screen at all.)

    If I shut down my pc the cycle starts with a blank screen again. This is ward!
    I'm having others sleep problems but I address them when this is fixed.

    My PC is old, Intel MB DZ68BC , Nvidia Geforce GTX 560 Ti card, Intel network adapter 82579V.
    I'm using the last version of Intel bios, which no longer supports.

    Also tried all the MS fixes for this and nothing helped.

    I don't know if I can flash bios or the mothers board to fix this. Need instructions for this.

    :)
     
    Jim177, Feb 13, 2020
    #1

  2. Blank Screen

    Hi Virginia,

    Conflicts with third-party software and outdated graphic drivers are common contributors to the black screen issue that you're having. To isolate the said issue, we'd like to ask a few questions:

    • Are you getting any error messages before getting a blank screen?
    • Are you experiencing this when using a particular app?
    • Were there any changes made on your computer settings prior to this issue?

    Meanwhile, we suggest that you refer to this
    article
    which talks about the steps you can take to resolve blank screen errors.

    We'll wait for your response and assist you accordingly.
     
    Angela Pun, Feb 13, 2020
    #2
  3. Arun B J Win User
    Can't login to new computer w/Windows 10

    Hi,

    Thank you for your reply.


    • Are you able to login to Microsoft Account on Web?

    • Have you installed any language pack?
    I suggest you to follow the steps below and check if it helps.

    Step 1: I suggest you to select the appropriate language in login screen at the bottom right corner and check if it helps.

    Steps 2: Use On-screen keyboard in the login screen to login and check if it helps.

    Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help.
     
    Arun B J, Feb 13, 2020
    #3
  4. rmanasa Win User

    Blank screen before Login

    Lock vs Login screen screenshot


    Hi Josey -

    Thanks for the quick reply. While your suggestion does change the sign in process, it doesn't address the differing screenshot question. Following the steps doesn't make the login screenshot the same as the Lock screenshot. As I mentioned, I can't even find the screenshots being used for both screens.

    Still looking a solution to this. Open to any other suggestions you might have to the problem. Thanks!
     
    rmanasa, Feb 13, 2020
    #4
Thema:

Blank screen before Login

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