Windows 10: Blank screen when press anything on Windows Sign In screen

Hello.. Have anyone ever encountered something like this before? So I'm in sign in wallpaper after I turn on my laptop, but it's so weird that I got this as a wallpaper since it's usually show me HD scenery wallpaper. But the worse part, after I press any key, or click anything on my touchpad, it goes blank with only the cursor left. I can't do anything, not even a ctrl+alt+del because it'll return me blank screen again. What should I do? I have already force restart it but it happens again

:)

 

Blank Screen

Hi Virginia,

Conflicts with third-party software and outdated graphic drivers are common contributors to the black screen issue that you're having. To isolate the said issue, we'd like to ask a few questions:

• Are you getting any error messages before getting a blank screen?
• Are you experiencing this when using a particular app?
• Were there any changes made on your computer settings prior to this issue?

Meanwhile, we suggest that you refer to this
article which talks about the steps you can take to resolve blank screen errors.

We'll wait for your response and assist you accordingly.

 

Black screen after 'Starting Windows' sequence

Sounds like the old... windows black screen of death.

Try this quoted from "VisiHow" article "Repair Windows 7 Black Screen of Death":

They, also, have some other options there, too.
Google search and you will find a lot of the "Windows Black Screen of Death with cursor" fixes.

 

Windows Spotlight - Lock Screen image will not show on Sign-In Screen

Hi Bastet and Paul Black,

Thanks for such a quick response! I had tried the steps involved in Brink's tutorial already (both manually and running the .bat file, just in case), but I've given them one more try just to see if it worked - no luck, I'm afraid! While Spotlight itself works on the Lock screen, as soon as I press a key to move to the Sign-In screen to enter my PIN, it changes back to a plain flat-colour background - and that's even with "Show lock screen background picture on the sign-in screen" enabled under Personalization.

If I set this to 'disabled', the Spotlight image shows on the Lock screen but not the Sign-In screen.
If I set it to enabled, both Lock and Sign-In show as a plain flat-colour background.


Hi Dalchina,

Thanks for this suggestion as well - I've tried this too (both enabling and disabling the registry key). It seems to get me one step closer. If I create and set 'DisableLogonBackgroundImage' to '1' under Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\System, then the outcome of "Show lock screen background picture on the sign-in screen" under Personalization seems to have a different effect. Regardless of whether "Show lock screen background picture on the sign-in screen", the Spotlight image shows on the Lock screen. However, it still doesn't show on the Sign-In page. That's still just a solid colour.

Do I want DisableLogonBackgroundImage to be 0 or 1? I guessed 1 as I figured that was a 'disable' key - kind of like a double negative

And with HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\SystemProtectedUserData\<your account's SID key>\AnyoneRead\LockScreen, there's the HideLogonBackgroundImage key - which I guess should be set to 0?

I feel like it's just got to be one darn registry key somewhere to fix this, but I've got no idea where to look!

Apologies - I know this is all very trivial but it's irritated me enough that it's getting personal now *Wink