Windows 10: BLANK SCREEN WHILE ON

Discus and support BLANK SCREEN WHILE ON in Windows 10 Installation and Upgrade to solve the problem; i wanted to shutdown my laptop but it gave an option to update and shutdown which i did. however it didn't take long to update and shutdown. The next... Discussion in 'Windows 10 Installation and Upgrade' started by (Wamo&rena), Jul 30, 2019.

  1. (WAMO&RENA)
    (Wamo&rena) Win User

    BLANK SCREEN WHILE ON


    i wanted to shutdown my laptop but it gave an option to update and shutdown which i did. however it didn't take long to update and shutdown. The next time i wanted to switch it on it would only show the beam light on but with blank screen so how can deal with this issue?

    :)
     
    (Wamo&rena), Jul 30, 2019
    #1
  2. ANGELA PUN
    Angela Pun Win User

    Blank Screen

    Hi Virginia,

    Conflicts with third-party software and outdated graphic drivers are common contributors to the black screen issue that you're having. To isolate the said issue, we'd like to ask a few questions:

    • Are you getting any error messages before getting a blank screen?
    • Are you experiencing this when using a particular app?
    • Were there any changes made on your computer settings prior to this issue?

    Meanwhile, we suggest that you refer to this
    article     which talks about the steps you can take to resolve blank screen errors.

    We'll wait for your response and assist you accordingly.
     
    Angela Pun, Jul 30, 2019
    #2
  3. KODEX
    kodex Win User
    Screen goes blank after changing BIOS settings/

    I don't know how long this has been happening, a few weeks at least, but whenever I change a setting in my BIOS (and save & exit), my screen goes blank and my monitor goes into standby. Any suggestions to fix this?
     
    kodex, Jul 30, 2019
    #3
  4. JOHANN EVA
    Johann Eva Win User

    BLANK SCREEN WHILE ON

    blank screen

    Hi Philip,

    Black screen error has many symptoms. Examples are: when you recently updated your computer, there are changes that are still applying during the boot process, and you are in the process of installing a software. To have a better grip on this blank
    screen issue, we’d like to know the following:

    • Are you using a Microsoft account or local account?
    • What were the recent changes made on your computer before you experienced this issue?
    • What troubleshooting steps have you done so far?
    • Did you receive any error messages? If yes, can you send us a photo?
    • What is the make and model of your computer?
    • How much free space do you have on your hard disk?

    In addition, you can visit this link: Troubleshoot black screen or blank screen errors
    to start troubleshooting this black screen issue.

    We're looking forward to your response.
     
    Johann Eva, Jul 30, 2019
    #4
Thema:

BLANK SCREEN WHILE ON

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