Windows 10: Bleu Screen of death

Discus and support Bleu Screen of death in Windows 10 BSOD Crashes and Debugging to solve the problem; Hi, I got a BSOD with the stopcode reference by pointer. When it restarted i could log in to my account but on the desktop i get a black screen. The... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by melleheddema, Jun 18, 2020.

  1. MELLEHEDDEMA
    melleheddema Win User

    Bleu Screen of death


    Hi,


    I got a BSOD with the stopcode reference by pointer. When it restarted i could log in to my account but on the desktop i get a black screen. The windows bar you can still see flicker. I can see my mouse and move it but it has a loading cirkel next to it and i cant interract with it. How can i fix this? I have no idea.

    thanks

    :)
     
    melleheddema, Jun 18, 2020
    #1
  2. JANVAN DER KOLK1
    Janvan der Kolk1 Win User

    Bleu screen

    Hello,

    When I end the pc session than I get a bleu screen with this words: unexpected kernel mode trap.

    And the pc start its self again. So I use a hard stop
     
    Janvan der Kolk1, Jun 18, 2020
    #2
  3. RYAN PAG
    Ryan Pag Win User
    Blue screen of death issue

    Hi Malcolm,

    Blue screen of death error can be caused either by hardware failure or software compatibility. To help you resolve the blue screen of death issue, we would like to get more information:

    • Please provide the complete stop error message that you are getting.
    • Were there any changes made prior to the issue?

    We recommend following the troubleshooting steps in the article:
    Troubleshoot blue screen errors

    Should you need further help, you're always welcome to post back.
     
    Ryan Pag, Jun 18, 2020
    #3
  4. JOHN SARC
    John Sarc Win User

    Bleu Screen of death

    Blue Screen of Death

    We appreciate the information.

    To get better assistance in resolving Blue Screen of Death, we suggest that you get in touch with our
    Answer Desk as it has the experts and advanced troubleshooting steps regarding this issue.

    Regards.
     
    John Sarc, Jun 18, 2020
    #4
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Bleu Screen of death

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