Windows 10: Blocking Microsoft Store and Downloads on Family Account

I have set up my child on W10 with an account. I have been to 'app and game' limits on my childs account. However they can still access the Microsoft Store ans download free apps. Am i doing something wrong?


Thanks




:)

 

My Family blocking store downloads

Hello Lucy,

We would like to know the reason why you are unable to download applications due to family settings. To further look into the issue, please provide the following information:

• Which Windows device are you using?
• If you are using a child account, can you check from the parents account if the app download settings were enabled?
• What troubleshooting steps have you tried so far?

Regards.

 

App store and Microsoft account

Thank you for the advice

I see what you mean about the password but i think its a backward step to compromise my Microsoft password to to use the app store

 

Microsoft Family will not block Facebook

Hi,

Thank you for posting your query in Microsoft Community.

Sorry for the inconvenience caused.

The current design of Family Safety web filtering is to block the exact name of the website that you added to your blocked list and it doesn't matter if they use http or https when accessing the website as long as the name of the
website is listed it will still be blocked by Family Safety.

Please provide additional information to help you better.

1) Have you tried accessing the blocked website using either of these parameters http:// or https:// and see some difference?

2) Are you managing the Family safety settings through the Family safety website or through the control panel?

3) If you are using the website, what level of web filtering restrictions did you apply?

If the web filtering restriction level is set to ‘Warn on adult’, it will allow all websites but only shows a warning when an adult website is visited. I would suggest you to set the web filtering level to either ‘Online communication’
or ‘General interest’ or ‘Designed for Children’ filters which will block all adult website. Refer to these steps:

a) Log into the Family safety website (https://familysafety.microsoft.com/
).

b) Click on the child account and click on ‘Web filtering’ in the left pane.

c) Click on “restriction level’ and choose the appropriate filter.

If you are managing Family safety through control panel, then follow these steps:

a) Press Windows key + F, set the search filter to settings.

b) Type ‘Family safety’ and click on the Family safety tile.

c) Click on the child account and then click on the ‘Set web filtering’.

d) Choose the appropriate filter.

Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help.