Windows 10: blue crash screens when playing Video games

I've starting having a lot of crashes when playing games on my system, it started out as just a crash with no errors reported by the game launcher. But now they are crashing and causing blue screens to occur. I've done a lot of basic trouble shoot, making sure drivers and my C++ redistributables are correct but from what I was seeing on the forms didn't match the information I was seeing in the DMP files but then again I hardly know what I'm looking at anyways


If it means anything this is a fairly fresh install of Windows, and as you'll see its update for all MS updates so I don't believe that is the problem.


the DMP and MS info files linked below if anyone could have a look and see if they can fill me in more on what could the problem be?


thanks!


https://1drv.ms/f/s!AnCtSk0JKNtkhGgCw2QaL2DOAEFu

:)

 

Blue Screen of Death (Crash) When Playing Games

 

Unable to play video games on Windows 10, black screen after log-in screen

Hi Natasha,

Thank you for posting in Microsoft Community, we appreciate your interest in Windows 10.

I understand the inconvenience you are facing with accessing the Windows 10 operating system, we will help you with this issue.

Do let us know the following to assist you better with this issue:

• From where are you trying to play the video games (downloaded/ from website)?
• If you are playing games from website which browser are you using?
• Were you able to see any error code/ error message when the game crashes?
• Are you able log-in to your computer?

This issue might have occurred due to corrupted/ outdated display drivers.

As you see black screen while logging to the desktop, I suggest you to refer to the below Microsoft article about this issue, try the troubleshooting steps and check if it helps.

Black screen after upgrading to Windows 10

Also, I suggest you to install all the pending updates on your device.

Steps:

• Connect to the internet.
• Press Windows key and type
  updates.
• Click on Check for updates.
• Under Windows Updates, click on
  Check for updates.
• Try to install the updates being shown.

Hope it helps. Kindly update the status of this issue and required information, we will be happy to help you further.

 

Windows crashing while playing games

Hi Andrei,

A blue screen error is possibly caused by a corrupted system file or a corrupted update. It causes your computer to crash when playing your games on Windows 10. To properly isolate your concern, please provide us the following information:

• Does the issue occur on all your games?
• Did the issue start after an update?
• Have you made any changes to your computer prior to the issue?

In the meantime, you can perform the solutions provided on this
link to resolve blue screen errors.