Windows 10: Blue Screen 1 to 3x per day

Discus and support Blue Screen 1 to 3x per day in Windows 10 BSOD Crashes and Debugging to solve the problem; I have a HP Zbook 15 G3 with a 1 TB Samsung SSD 960 EVO. It bluescreens 1 to 3 x per day. Automatic restart each time. The bluescreen error is... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by Chiefrenzo, Nov 19, 2018.

  1. CHIEFRENZO
    Chiefrenzo Win User

    Blue Screen 1 to 3x per day


    I have a HP Zbook 15 G3 with a 1 TB Samsung SSD 960 EVO. It bluescreens 1 to 3 x per day. Automatic restart each time. The bluescreen error is "System_Thread_exception_not_handled" as displayed on the bluescreen.


    I disabled the accelerometer related services (C:\WINDOWS\system32\HP3DDGService.exe and C:\Program Files (x86)\HP\HP 3D DriveGuard\hpservice.exe). I also renamed the accelerometer.inf and accelerometer.sys files to something else as this was suggested in some posts. No help.


    this is always the administrative event that seems to be first when the crash occurs:

    "The description for Event ID 1001 from source hpdskflt cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.


    If the event originated on another computer, the display information had to be saved with the event.

    The following information was included with the event:


    Here is a screen capture of the Event viewer. this particular BSOD happened at 10:05:17 am.

    Blue Screen 1 to 3x per day a8acfcea-490e-4ab2-a0b9-451551e600ab?upload=true.jpg

    please can someone me here.


    thank you

    :)
     
    Chiefrenzo, Nov 19, 2018
    #1
  2. ROAN T
    Roan T Win User

    Blue Screen

    Hi,





    Blue screens could be caused by problems with your computer’s hardware or with its driver. Still, we
    would like to know more about the issue. Please clarify the following:

    • Did you get a STOP code?
    • Did you install any hardware or driver recently?



    For basic troubleshooting steps to resolve blue screen errors, we suggest checking out this
    article and simply follow the steps.



    Feel free to contact us if you need further help.
     
    Roan T, Nov 19, 2018
    #2
  3. AMRITA BHATTACHARJEE
    Amrita Bhattacharjee Win User
    Getting 3 different blue screen errors multiple times a day

    Hi,

    Thank you for posting the query on Microsoft Community.

    I appreciate your interest on Windows 10.

    Before we proceed I would like you to answer the following question:

    • could you please mention the exact error message that you are getting?
    The issue might occur due to Viruses, or something changing/deleting in Registry Files, a failure during Bootup, or a corrupt file which could be due to age of a computer or viruses or somebody tampering with files.

    I suggest you to follow the step below:

    Step

    I suggest you to refer the article below and check if it helps:

    Troubleshoot blue screen errors

    http://windows.microsoft.com/en-us/windows-10/troubleshoot-blue-screen-errors

    Please get back to us with updated status, we will be happy to assist you.
     
    Amrita Bhattacharjee, Nov 19, 2018
    #3
  4. REMON ONT
    Remon Ont Win User

    Blue Screen 1 to 3x per day

    Startup Blue Screen

    Hi Jon,

    Startup blue screen error(s) can occur if a problem causes your PC to shut down or restart unexpectedly. It could be due to the following:

    • Outdated device software drivers
    • Corrupted Windows update system files
    • Software/Security conflicts

    We would like to know some information:

    • Did you get any blue screen stop error codes?
    • Have you tried booting in Safe mode?

    We suggest that you check this
    article     about troubleshooting blue screen errors and follow the troubleshooting steps provided there.

    We will wait for your response
     
    Remon Ont, Nov 19, 2018
    #4
Thema:

Blue Screen 1 to 3x per day

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