Windows 10: Blue screen after recent update KB4493464

Image 1
Windows forced update KB4493464


Info:

• Here is the Blue-screen report. Image 2
• Here is the Drop box of the .dmp → .dmp folder

Dump File Crash Time Bug Check String Bug Check Code Parameter 1 Parameter 2 Parameter 3 Parameter 4 Caused By Driver Caused By Address File Description Product Name Company File Version Processor Crash Address Stack Address 1 Stack Address 2 Stack Address 3 Computer Name Full Path Processors Count Major Version Minor Version Dump File Size Dump File Time
042219-12453-01.dmp 22-Apr-19 11:00:00 DRIVER_IRQL_NOT_LESS_OR_EQUAL 0x000000d1 ffff9407`74a1a002 00000000`00000002 00000000`00000000 fffff802`aebf26a0 FBNetFlt.sys FBNetFlt.sys+26a0 NetFilter Driver FBNetFilter Lenovo Group Ltd. 4.0.0.22 x64 ntoskrnl.exe+1aa0a0 C:\WINDOWS\Minidump\042219-12453-01.dmp 12 15 17134 3,063,188 22-Apr-19 11:01:37

Questions:

1. Why the crash?
2. What caused it?
3. Is there anything i can do to prevent this from happening?
4. Should i be asking any other questions?

Help will be most appreciated.
Sincerely, Respectfully, Regards

Pc Specs:
Brand: Lenovo Legion Y730

GPU: GeForce GTX 1050 Ti
CPU:Intel(R) Core(TM) i7-8750H CPU @ 2.20GHz

Memory: 16 GB RAM (15.88 GB RAM usable)
Current resolution: 1920 x 1080, 60Hz

:)

 

Blue Screen

Hi,





Blue screens could be caused by problems with your computer’s hardware or with its driver. Still, we
would like to know more about the issue. Please clarify the following:

• Did you get a STOP code?
• Did you install any hardware or driver recently?

For basic troubleshooting steps to resolve blue screen errors, we suggest checking out this
article and simply follow the steps.



Feel free to contact us if you need further help.

 

Computer Freezes Then Blue Screen

Hello,

A stop error (also called a "blue screen" error) can occur if a problem causes your PC to shut down or restart unexpectedly. These errors can be caused by both hardware and software issues.

For us to better assist you, we'd like to know the following:

• Confirm which build is currently installed on your device. To check, follow the steps below:

• Press Windows key + R, then type in winver.
• Click OK.

• Were there any recent changes made prior to this issue?
• What is the make and model of your device?

Meanwhile, we suggest performing the steps on this article
on how to troubleshoot blue screen errors on Windows 10.

We look forward to your response.

Regards.

 

Startup Blue Screen

Hi Jon,

Startup blue screen error(s) can occur if a problem causes your PC to shut down or restart unexpectedly. It could be due to the following:

• Outdated device software drivers
• Corrupted Windows update system files
• Software/Security conflicts

We would like to know some information:

• Did you get any blue screen stop error codes?
• Have you tried booting in Safe mode?

We suggest that you check this
article about troubleshooting blue screen errors and follow the troubleshooting steps provided there.

We will wait for your response