Windows 10: Blue Screen after shut down

Discus and support Blue Screen after shut down in Windows 10 BSOD Crashes and Debugging to solve the problem; Posting this issue with the hopes that maybe some one else has this blue screen pop up after they shut down their computer, hoping that maybe I can... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by Gabbygar, May 15, 2019.

  1. Gabbygar Win User

    Blue Screen after shut down


    Posting this issue with the hopes that maybe some one else has this blue screen pop up after they shut down their computer, hoping that maybe I can find a fix for this issue. Upon shutting down within maybe four seconds we get the following blue screen. Smiley Face icon- "Your pc ran into a problem and need to restart. We're just collecting some error info and then we'll restart for you. (count down % running then system shuts down) For more information about this issue and possible fixes visit https:// windows.com/stopcode. If you call a support person give them this info. Stop code: PNP DETECT FATAL ERROR". Some of the geeks tell me that this is a Bug Check 0xAB SESSION__HAS_VALID_POOL_ON_EXIT error. This has been going on for about a week at least, and it happens on both my side and the wife side of our computer. It does not keep us from using the system as it boots back up depending on our shut off method. Our system is a 2016 Dell inspiron 660 running win 10 home.

    :)
     
    Gabbygar, May 15, 2019
    #1
  2. Remon Ont Win User

    Startup Blue Screen

    Hi Jon,

    Startup blue screen error(s) can occur if a problem causes your PC to shut down or restart unexpectedly. It could be due to the following:

    • Outdated device software drivers
    • Corrupted Windows update system files
    • Software/Security conflicts

    We would like to know some information:

    • Did you get any blue screen stop error codes?
    • Have you tried booting in Safe mode?

    We suggest that you check this
    article
    about troubleshooting blue screen errors and follow the troubleshooting steps provided there.

    We will wait for your response
     
    Remon Ont, May 15, 2019
    #2
  3. Blue Screen of Deaths on a Daily

    Hi,

    Blue screen errors can occur if a serious problem causes Windows to shut down or restart unexpectedly. This error can be caused by both hardware and software issues. To isolate your concern, we'd like to know if there were any changes made
    prior to the issue.

    In the meantime, we suggest that you follow the steps provided on this link for blue screen error basic
    troubleshooting. Once you're on the page, select the option on when do you get the error and proceed with the steps listed.

    Let us know how it goes after performing the suggested steps.
     
    Eileen Gal, May 15, 2019
    #3
  4. Blue Screen after shut down

    Blue Screen of Deaths on a Daily

    I have tried all of the options there, Which is why i included in my post the lists of things that i performed to isolate the cause of bsod. Thanks
     
    cainegetutua, May 15, 2019
    #4
Thema:

Blue Screen after shut down

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