Windows 10: blue screen after updating drivers

Discus and support blue screen after updating drivers in Windows 10 Gaming to solve the problem; I'll try to keep this brief, as I want to get all the details down in order to receive the best help! I'm using a brand new iBuyPower PC and I... Discussion in 'Windows 10 Gaming' started by JordenFreeman, Mar 31, 2021.

  1. blue screen after updating drivers


    I'll try to keep this brief, as I want to get all the details down in order to receive the best help!


    I'm using a brand new iBuyPower PC and I updated Windows, and thought everything was fine. I then proceeded to update the NVIDIA driver that is installed. I tried to run OBS and Elgato's Game Capture HD application, and it'll work for about 5 minutes to capture my PS$ footage, then I get blue screened with the following info:


    Stop Code: DRIVER_IRQL_NOT_LESS_OR_EQUAL

    What failed: CY3104.X64.SYS


    After looking into the issue, I ended up rolling back the NVIDIA driver. That didn't work, so I went with a hard reset of the PC. Still having the same problem. I dug around a little more and found that it may be an issue with the capture card Elgato HD60. Went ahead and installed its drivers... that didn't help either, unfortunately.


    I don't know what to do from here! Hopefully this is a fixable issue :/

    Thanks for any help in advance.

    :)
     
    JordenFreeman, Mar 31, 2021
    #1
  2. Roan T Win User

    Blue Screen

    Hi,





    Blue screens could be caused by problems with your computer’s hardware or with its driver. Still, we
    would like to know more about the issue. Please clarify the following:

    • Did you get a STOP code?
    • Did you install any hardware or driver recently?



    For basic troubleshooting steps to resolve blue screen errors, we suggest checking out this
    article and simply follow the steps.



    Feel free to contact us if you need further help.
     
    Roan T, Mar 31, 2021
    #2
  3. Remon Ont Win User
    Startup Blue Screen

    Hi Jon,

    Startup blue screen error(s) can occur if a problem causes your PC to shut down or restart unexpectedly. It could be due to the following:

    • Outdated device software drivers
    • Corrupted Windows update system files
    • Software/Security conflicts

    We would like to know some information:

    • Did you get any blue screen stop error codes?
    • Have you tried booting in Safe mode?

    We suggest that you check this
    article
    about troubleshooting blue screen errors and follow the troubleshooting steps provided there.

    We will wait for your response
     
    Remon Ont, Mar 31, 2021
    #3
  4. blue screen after updating drivers

    Blue Screen

    Hi CreeperFarts,

    It is possible that the issue is caused by a hardware issue or an outdated driver. For us to effectively know the reason behind this, kindly provide the information we need below:

    • Are you facing this problem with a specific program?
    • Have you made any changes on your computer prior this issue?
    • Have you installed the latest drivers on your computer?

    In the meantime, we suggest that you follow the troubleshooting steps on this
    link
    about Resolving stop (blue screen) errors in Windows 7.

    Update us on the result so we can further assist you.
     
    MaRoselle Cag, Mar 31, 2021
    #4
Thema:

blue screen after updating drivers

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