Windows 10: Blue Screen and Auto Repair Loop

Hi there!


I've been trying to get my PC to work for days, but it's just not budging. I think this is due to the fact that, somehow, the Windows OS has been completely wiped from my device. I'll give you the information I have, and what I've done thus far.


BEFORE ANYTHING: My blue screen error code is "CRITICAL_PROCESS_DIED," I'm not sure if this helps.


1. Restarting and Shutting Down: I've tried restarting a lot of times now. I've done the same with shutting down.


2. Continue to Windows 10: I can't continue to Windows 10. It just blue screens and brings me back to advanced options.


3. Use a Device: Today, using Assistant Boot Camp on Mac, I downloaded an ISO file, and followed the following guide with success:https://www.windowscentral.com/how-create-windows-10-installer-usb-drive-mac I'm not sure if I was supposed to do anything else, but I have the setup and other files ready to go. I've tried the following:

- UEFI:CD/DVD Drive

- UEFI:Removable Device

- UEFI:Network Device

Sadly, choosing any of these options with the USB plugged in has resulted in restarting, blue screening and bringing me back to the advanced options screen, where I must then restart again to see the "Use a Device" option.


4. Reset this PC - Keep My Files: I'm prompted to enter my password. Then, the following two options come up:

- When I choose "Cloud Download," after it says "Getting connection ready," it says "Unable to download. Please try to reset this PC using the local reinstall option."

-When I try the local reinstall option, it gives me the message that "There was a problem resetting your PC. No changes were made."


5. Reset this PC - Remove Everything: The following happens:

- Cloud Download: There was a problem resetting your PC.

- Local Reinstall: There was a problem resetting your PC.


6. Startup Repair: This just starts diagnosing my PC, and then comes up with the error message of "Startup Repair couldn't repair your PC," followed by "Log file: C:\Windows\System32\Logfiles\Srt\SrtTrail.txt


7. Startup Settings: For Startup Settings, I've tried 1 enable low-resolution video mode and 4 enable safe mode, but both just end in my computer blue screening and bringing me back to the same menu.


8. Uninstall Updates: I get the following errors when trying to uninstall any updates:

- Latest Quality Update: We ran into a problem and won't be able to uninstall the latest quality update of Windows.

- Latest Feature Update: We ran into a problem and won't be able to uninstall the latest feature update of Windows.


9. UEFI Firmware Settings: When I restart to change my UEFI Firmware Settings, it actually works, and brings me to the settings. I've gone to BIOS Settings F10, where I went to Boot Options to change the UEFI Boot Order so USB CD/DVD ROM Drive and USB Flash Drive/USB Hard Disk would boot before OS Boot Manager, but it didn't work. It still blue screens and brings me to advanced options.


10. System Restore: I have 2 restore points: Automatic Restore Point Type = System and HPSF Applying Updates Type = Install. I used this command prompt guide to check off the ability to restore the C: disk.

- Error Message: When I do this, for both restore points, the following error message shows up: "System Restore failed while restoring the registry from the restore point. An unspecified error occurred during System Restore. 0x80070002.

- Advanced Recovery Method: Below the error message, it says "If you continue to see this error, you can try an advanced recovery method." Not sure what this means?


11. System Image Recovery - Use the Latest Available System Image: Once I click on this, the following message comes up: "Windows cannot find a system image on this computer. Attach the backup hard disk or insert the final DVD from a backup set and click Retry. Alternatively, close this dialog for more options. I'm unable to choose "Use the latest available system image" as an option.


12. System Image Recovery - Select a System Image: This is where I'm stuck. I'm assuming I need to install something from the folders. From my recovery folder, I have the following:

- Folders: $WInPEDriver$, boot, BootCamp, efi, sources, support

- Other: autorun, AutoUnattend, bootmgr, bootmgr.efi, setup


If there's anybody who could answer my question about how I can get Windows 10 back up and running on my PC, that would be wonderful. Thanks for reading!

:)

 

Blue screen and stop code

Hi
Jeferis,

There are a lot of factors for this matter to occur. To isolate the issue, we have some questions for you:

• 
  What activity have you done to
  trigger the NTFS and FAT FILE SYS loop?
  
• 
  were there any error messages?
  
• 
  What troubleshooting steps have you done so far?
  

It is possible that the
Boot
Sequence were corrupted by the previous activity which
triggered the Blue Screen Error and the loop. We recommend that you perform these
suggested troubleshooting
and see if there are any changes:

Startup Repair.


To access the
Startup Repair Screen, turn off the
PC 3-4 times(force shutdown),
while on the Blue screen Error. This will route you to the
Startup repair screen:

Advanced Boot Options > click Troubleshoot > Advanced options > Command Prompt

and run the following command:

Run SFC Scan:  

SFC
will
scan
and
run
an
automatic repair
to any
corrupted system files
that it will detect. We suggest that you perform it twice. To run an
SFC scan, follow these steps:  

• 
  Run
  Command Prompt as Administrator.  
  
• 
  Type
  sfc /scannow
  and hit
  Enter.   
  

Boot Record:

This will fix the corruptions on
boot records or boot
sequence. To run this command, follow these steps:

• 
  Run
  Command Prompt as Administrator.
  
• 
  Type the following command:  
  
  • 
    Bootrec /fixMBR  
    
  • 
    Bootrec /fixBoot
    
  • 
    Bootrec /rebuildBCD
    

Update us on how it goes.

Regards.

 

Blue screen in terminal loop

Hi,

The blue screen error that you encounter can be triggered due to a possible hardware or hardware driver software failure. To isolate your concern, could you confirm if you have made any changes on your device prior to your concern? Also, are you getting
any messages for the blue screen error?

As an initial step to get out of the blue screen loop, we suggest that you perform a startup repair by booting to
System Recovery Options through a hard reboot. To do this, follow these steps:

• Turn on your device.
• When the Windows logo appears, press the power off button or unplug the power source to force shutdown your device.
  (If you're using a laptop, remove the battery. Note: Refer to the manufacturer's site on how to remove the battery of your device.)
• Perform this step three times. On the third time that you turn on your computer, wait for the
  Windows Recovery Environment (WinRE) window to appear.
• On the Choose an option screen, select Troubleshoot
  >Advanced options > Automatic Repair.
• Select Windows 10.
• If prompted, select an administrator account.
• Type in your password and click Continue.
• Wait for the repair to complete.

Once you're done, check if your device will boot normally.

We'll appreciate if you can send us an update.

 

blue screen and error 0xc000021a and the continuous repair loop


blue screen and error 0xc000021a and the continuous repair loop
please help
Attachment 50235

Attachment 50236