Windows 10: blue screen and errors

Discus and support blue screen and errors in Windows 10 Customization to solve the problem; hello last few days i had a blue screens frequently. I restored to factory settings and the problem still exist. Im a student, and due to COVID we are... Discussion in 'Windows 10 Customization' started by dimam1, Sep 26, 2020.

  1. dimam1 Win User

    blue screen and errors


    hello
    last few days i had a blue screens frequently.
    I restored to factory settings and the problem still exist.
    Im a student, and due to COVID we are studiying online so its urgent!


    i did this this scan and thts what it found:




    C:\Windows\system32>sfc/scannow



    Beginning system scan. This process will take some time.



    Beginning verification phase of system scan.

    Verification 100% complete.



    Windows Resource Protection found corrupt files but was unable to fix some of them.

    For online repairs, details are included in the CBS log file located at

    windir\Logs\CBS\CBS.log. For example C:\Windows\Logs\CBS\CBS.log. For offline

    repairs, details are included in the log file provided by the /OFFLOGFILE flag.



    C:\Windows\system32>



    C:\Windows\system32>dism /online/cleanup-image/restorehealth



    Deployment Image Servicing and Management tool

    Version: 10.0.19041.329





    Error: 87



    The online/cleanup-image/restorehealth option is unknown.

    For more information, refer to the help by running DISM.exe /?.



    The DISM log file can be found at C:\Windows\Logs\DISM\dism.log



    C:\Windows\system32>




    what dose it mean? the problems still exist. what shuld i do in order to fix the broblen?

    thank you!

    :)
     
    dimam1, Sep 26, 2020
    #1

  2. Error. Blue Screen

    Hi,

    In addition to the above mentioned solutions by Community members, I would like to add the following:

    Before we proceed I would like you to answer the following question:


    • What is the make and model of your computer?

    • Did you make any changes prior to the issue?
    The issue might occur due to Viruses, or something changing/deleting in Registry Files, a failure during Bootup, or a corrupt file which could be due to age of a computer or viruses or somebody tampering with files.

    I suggest you to follow the step below:

    Step

    I suggest you to refer the article below and check if it helps:

    Troubleshoot blue screen errors

    http://windows.microsoft.com/en-us/windows-10/troubleshoot-blue-screen-errors

    Please get back to us with updated status, we will be happy to assist you.
     
    Amrita Bhattacharjee, Sep 26, 2020
    #2
  3. Roan T Win User
    Blue Screen

    Hi,





    Blue screens could be caused by problems with your computer’s hardware or with its driver. Still, we
    would like to know more about the issue. Please clarify the following:

    • Did you get a STOP code?
    • Did you install any hardware or driver recently?



    For basic troubleshooting steps to resolve blue screen errors, we suggest checking out this
    article and simply follow the steps.



    Feel free to contact us if you need further help.
     
    Roan T, Sep 26, 2020
    #3
  4. blue screen and errors

    Blue screen error - SYSTEM_SERVICE_EXCEPTION

    Hi,

    Blue screen errors usually occur due to system file corruption and outdated drivers. For us to provide an effective solution, we would need you to answer the following questions:

    • Which build of Windows 10 is currently installed on your computer?
    • What changes have you made to the device before you encountered these errors?

    In the meantime, we suggest performing the steps available in this link. It serves as a guide on how
    to troubleshoot blue screen errors in Windows 10.

    We're looking forward to your response.
     
    Darleen Pen, Sep 26, 2020
    #4
Thema:

blue screen and errors

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