Windows 10: Blue screen - boot critical file corrupted

Hi,I unexpectedly had a blue screen several times, where automatic repair failed repeatedly and restarting didn’t work.I have a message saying firewall is turned off when it shouldn’t and internet connection is not available when it should be.I have the log file and the minidump files.Can someone please help me?

:)

 

Blue screen and stop code

Hi
Jeferis,

There are a lot of factors for this matter to occur. To isolate the issue, we have some questions for you:

• 
  What activity have you done to
  trigger the NTFS and FAT FILE SYS loop?
  
• 
  were there any error messages?
  
• 
  What troubleshooting steps have you done so far?
  

It is possible that the
Boot
Sequence were corrupted by the previous activity which
triggered the Blue Screen Error and the loop. We recommend that you perform these
suggested troubleshooting
and see if there are any changes:

Startup Repair.


To access the
Startup Repair Screen, turn off the
PC 3-4 times(force shutdown),
while on the Blue screen Error. This will route you to the
Startup repair screen:

Advanced Boot Options > click Troubleshoot > Advanced options > Command Prompt

and run the following command:

Run SFC Scan:  

SFC
will
scan
and
run
an
automatic repair
to any
corrupted system files
that it will detect. We suggest that you perform it twice. To run an
SFC scan, follow these steps:  

• 
  Run
  Command Prompt as Administrator.  
  
• 
  Type
  sfc /scannow
  and hit
  Enter.   
  

Boot Record:

This will fix the corruptions on
boot records or boot
sequence. To run this command, follow these steps:

• 
  Run
  Command Prompt as Administrator.
  
• 
  Type the following command:  
  
  • 
    Bootrec /fixMBR  
    
  • 
    Bootrec /fixBoot
    
  • 
    Bootrec /rebuildBCD
    

Update us on how it goes.

Regards.

 

Startup Blue Screen

Hi Jon,

Startup blue screen error(s) can occur if a problem causes your PC to shut down or restart unexpectedly. It could be due to the following:

• Outdated device software drivers
• Corrupted Windows update system files
• Software/Security conflicts

We would like to know some information:

• Did you get any blue screen stop error codes?
• Have you tried booting in Safe mode?

We suggest that you check this
article about troubleshooting blue screen errors and follow the troubleshooting steps provided there.

We will wait for your response

 

Blue screen death "critical structure corruption error"

Hi David,



Thank you for contacting Microsoft Community. I will surely help you.



To understand the issue better, I would need more information from your end.

1. When exactly the BSOD occurs? Is it while performing any particular function?

2. Did you make any recent hardware or software changes on the computer?



This blue screen error indicates that the kernel has detected critical kernel code or data corruption.
A blue screen error (also called a stop error) can occur if a problem causes your PC to shut down or restart unexpectedly.

Method 1:

I suggest you download and install all the available Windows Update. Also install all the latest device drivers from the computer manufacturer website.



Method 2:

If the issue persists, I suggest you to try the steps in the article which will help to fix common Blue Screen Errors.

http://windows.microsoft.com/en-us/windows-10/troubleshoot-blue-screen-errors



Hope this information helps. Reply to the post with an updated status of the issue so that we can assist you further.