Windows 10: Blue screen can't login to admin user

Hi

I installed software that seems to be broken.

Now my PC will only boot to blue screen.

So I assumed I would need to do a start up repair or recovery. But when I select any option it asks me to sign in to my account. But it doesn't accept my password. Clicking on the "forgot password" option it tells me to login to windows... Can't do that.

And I know it's the right password since it's the same account that I used to login here.


What should I do?

:)

 

Windows users at login

I cannot see all of my user accounts on the login screen on a new Windows 10 laptop. I have an account for my son and it does not appear as a user on the login screen. It is listed if I display the users with the CMD prompt. The only account I see is my
account which is an admin. His account is a user. All the suggestions I've seen are not available on home edition.

 

Non Admin acct questions

I think you may just be looking in the wrong place. When you sign out the sign in screen and password box will be for the account that has just signed out. It's the same for a restart, the sign in screen will be for the last user that had signed in.

Sign out, then look for a list of names in the lower left corner of the sign in screen. All available accounts should be listed there, click on the one you want to change the sign in screen to be for that user. See the screenshot at step 2 in this tutorial.

Sign in to Windows 10

Correct, the user folder is not created until the first sign in.

 

admin login disappeared

Hi Barry,

You may not be able to access the options to perform the above method due to the local user profile status.
Enable built-in administrator by following the steps below, create a new administrator user profile and check if the issue is resolved.

Step 1: Enable built-in administrator account.

• Open elevated command prompt by entering Safe mode with Command prompt.
  To go to Safe mode, use the power button on the sign-in screen and press
  Shift (key on the keyboard) + Restart. This will take you to the recovery boot menu. Click
  Troubleshoot> Advanced options> Startup settings.
  You then see a list where you can choose Safe Mode with Command prompt.
• Type the following command: net user administrator /active:yes to activate the built-in administrator.
• Login into the built in administrator user profile and create a new user profile with administrator privileges (steps given below).
• Then lock your screen by pressing Windows key + L keys on the keyboard and sign-in into the
  Administrator account.
• Disable built in administrator account by typing the command:
  net user administrator /active:no
  in the Command prompt (Admin).

Step 2: To create a new administrative user account
follow the steps below:

• Open Elevated command prompt by pressing Windows logo + X keys on the keyboard and select
  Command prompt (Admin) from the context menu.
• Type net user NewAccount password /add and click
  Enter.
• Type net localgroup Administrators NewAccount /add and click
  Enter.
• Log off from the system and login to the new user account.

Write to us with the status of the issue for further assistance, we will be happy to help you. Your reply is most important for us to ensure we assist you accordingly.

Regards,

Guru Kiran