Windows 10: Blue screen diagnoses help

Discus and support Blue screen diagnoses help in Windows 10 BSOD Crashes and Debugging to solve the problem; Getting this type of error . Blue screen says "service exception error" and the event viewer show this: Log Name: Application Source:... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by Vex_X, Sep 30, 2020.

  1. VEX_X
    Vex_X Win User

    Blue screen diagnoses help


    Getting this type of error . Blue screen says "service exception error" and the event viewer show this:


    Log Name: Application

    Source: Windows Error Reporting
    Date: 9/27/2020 12:59:35 PM
    Event ID: 1001
    Task Category: None
    Level: Information
    Keywords: Classic
    User: N/A
    Computer: DESKTOP-FVN5IUE
    Description:
    Fault bucket , type 0
    Event Name: BlueScreen
    Response: Not available
    Cab Id: 0

    Problem signature:
    P1: 3b
    P2: c0000005
    P3: fffff807030dff26
    P4: ffffb48bf1e918c0
    P5: 0
    P6: 10_0_19041
    P7: 0_0
    P8: 768_1
    P9:
    P10:

    Attached files:
    \\?\C:\WINDOWS\Minidump\092720-7812-01.dmp
    \\?\C:\WINDOWS\TEMP\WER-11843-0.sysdata.xml
    \\?\C:\WINDOWS\MEMORY.DMP
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER3921.tmp.WERInternalMetadata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER3922.tmp.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER3930.tmp.csv
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER3950.tmp.txt

    These files may be available here:
    \\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_3b_2f0623c9076f993c8d45c68974616e7c4c8d724_00000000_cab_f679ac17-bf45-4a13-bdf4-f8e04027ae46

    Analysis symbol:
    Rechecking for solution: 0
    Report Id: 8d00ec63-72f0-4f84-8db4-7f0bc3ee3490
    Report Status: 2049
    Hashed bucket:
    Cab Guid: 0
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    <System>
    <Provider Name="Windows Error Reporting" />
    <EventID Qualifiers="0">1001</EventID>
    <Version>0</Version>
    <Level>4</Level>
    <Task>0</Task>
    <Opcode>0</Opcode>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2020-09-27T16:59:35.1461396Z" />
    <EventRecordID>4579</EventRecordID>
    <Correlation />
    <Execution ProcessID="0" ThreadID="0" />
    <Channel>Application</Channel>
    <Computer>DESKTOP-FVN5IUE</Computer>
    <Security />
    </System>
    <EventData>
    <Data>
    </Data>
    <Data>0</Data>
    <Data>BlueScreen</Data>
    <Data>Not available</Data>
    <Data>0</Data>
    <Data>3b</Data>
    <Data>c0000005</Data>
    <Data>fffff807030dff26</Data>
    <Data>ffffb48bf1e918c0</Data>
    <Data>0</Data>
    <Data>10_0_19041</Data>
    <Data>0_0</Data>
    <Data>768_1</Data>
    <Data>
    </Data>
    <Data>
    </Data>
    <Data>
    \\?\C:\WINDOWS\Minidump\092720-7812-01.dmp
    \\?\C:\WINDOWS\TEMP\WER-11843-0.sysdata.xml
    \\?\C:\WINDOWS\MEMORY.DMP
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER3921.tmp.WERInternalMetadata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER3922.tmp.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER3930.tmp.csv
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER3950.tmp.txt</Data>
    <Data>\\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_3b_2f0623c9076f993c8d45c68974616e7c4c8d724_00000000_cab_f679ac17-bf45-4a13-bdf4-f8e04027ae46</Data>
    <Data>
    </Data>
    <Data>0</Data>
    <Data>8d00ec63-72f0-4f84-8db4-7f0bc3ee3490</Data>
    <Data>2049</Data>
    <Data>
    </Data>
    <Data>0</Data>
    </EventData>

    </Event>


    I will also attach mini dumps. mediafire link



    Thank you.

    :)
     
    Vex_X, Sep 30, 2020
    #1
  2. ROAN T
    Roan T Win User

    Blue Screen

    Hi,





    Blue screens could be caused by problems with your computer’s hardware or with its driver. Still, we
    would like to know more about the issue. Please clarify the following:

    • Did you get a STOP code?
    • Did you install any hardware or driver recently?



    For basic troubleshooting steps to resolve blue screen errors, we suggest checking out this
    article and simply follow the steps.



    Feel free to contact us if you need further help.
     
    Roan T, Sep 30, 2020
    #2
  3. BIGONEXEON
    bigonexeon Win User
    blue screen issue


    after monthes of running system it was fine then on windows 7 it blue screened after looking it over myself and getting advice from local pc shop they suggest upgrading os will fix the issue so I upgraded to win 8.1 and along followed the blue screens now again upgrading after more advice I'm on win 10 and the bluescreens followed as a bad pool error rebooting I have included the requested report please help as spending the $150 the local pc shop wants is my next step
     
    bigonexeon, Sep 30, 2020
    #3
  4. REMON ONT
    Remon Ont Win User

    Blue screen diagnoses help

    Startup Blue Screen

    Hi Jon,

    Startup blue screen error(s) can occur if a problem causes your PC to shut down or restart unexpectedly. It could be due to the following:

    • Outdated device software drivers
    • Corrupted Windows update system files
    • Software/Security conflicts

    We would like to know some information:

    • Did you get any blue screen stop error codes?
    • Have you tried booting in Safe mode?

    We suggest that you check this
    article     about troubleshooting blue screen errors and follow the troubleshooting steps provided there.

    We will wait for your response
     
    Remon Ont, Sep 30, 2020
    #4
Thema:

Blue screen diagnoses help

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