Windows 10: Blue Screen Dump File

Discus and support Blue Screen Dump File in Windows 10 BSOD Crashes and Debugging to solve the problem; My computer has got the BSOD. It will startup fine and then a few minutes later it blue screens. I got the dump file, but I am unable to understand it.... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by StellarLunar, Aug 28, 2019.

  1. STELLARLUNAR
    StellarLunar Win User

    Blue Screen Dump File


    My computer has got the BSOD. It will startup fine and then a few minutes later it blue screens. I got the dump file, but I am unable to understand it. Could anyone give me some insight into what it is saying?


    *******************************************************************************

    * *

    * Bugcheck Analysis *

    * *

    *******************************************************************************



    SYSTEM_SERVICE_EXCEPTION (3b)

    An exception happened while executing a system service routine.

    Arguments:

    Arg1: 00000000c0000005, Exception code that caused the bugcheck

    Arg2: fffff803f7390892, Address of the instruction which caused the bugcheck

    Arg3: ffff928526e51300, Address of the context record for the exception that caused the bugcheck

    Arg4: 0000000000000000, zero.



    Debugging Details:

    ------------------





    KEY_VALUES_STRING: 1



    Key : Analysis.CPU.Sec

    Value: 1



    Key : Analysis.Elapsed.Sec

    Value: 1



    Key : Analysis.Memory.CommitPeak.Mb

    Value: 67





    PROCESSES_ANALYSIS: 1



    SERVICE_ANALYSIS: 1



    STACKHASH_ANALYSIS: 1



    TIMELINE_ANALYSIS: 1





    DUMP_CLASS: 1



    DUMP_QUALIFIER: 400



    BUILD_VERSION_STRING: 10.0.17134.950 (WinBuild.160101.0800)



    SYSTEM_MANUFACTURER: MSI



    SYSTEM_PRODUCT_NAME: MS-7995



    SYSTEM_SKU: Default string



    SYSTEM_VERSION: 1.0



    BIOS_VENDOR: American Megatrends Inc.



    BIOS_VERSION: 1.50



    BIOS_DATE: 07/22/2016



    BASEBOARD_MANUFACTURER: MSI



    BASEBOARD_PRODUCT: B150I GAMING PRO AC (MS-7995)



    BASEBOARD_VERSION: 1.0



    DUMP_FILE_ATTRIBUTES: 0x8

    Kernel Generated Triage Dump



    DUMP_TYPE: 2



    BUGCHECK_P1: c0000005



    BUGCHECK_P2: fffff803f7390892



    BUGCHECK_P3: ffff928526e51300



    BUGCHECK_P4: 0



    EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%p referenced memory at 0x%p. The memory could not be %s.



    FAULTING_IP:

    nt!HvpMarkDirty+b2

    fffff803`f7390892 480fa30a bt qword ptr [rdx],rcx



    CONTEXT: ffff928526e51300 -- (.cxr 0xffff928526e51300)

    rax=0000000000000000 rbx=00000000ffffffff rcx=0000000000000000

    rdx=0000000000000000 rsi=ffff938d46d5d000 rdi=0000000000000000

    rip=fffff803f7390892 rsp=ffff928526e51cf0 rbp=0000000000000000

    r8=0000000000001000 r9=0000000000000000 r10=0000000000000002

    r11=ffff928526e51dc8 r12=0000000000001000 r13=0000000000000000

    r14=000000000000055f r15=0000000000000000

    iopl=0 nv up ei pl nz ac pe cy

    cs=0010 ss=0018 ds=002b es=002b fs=0053 gs=002b efl=00010213

    nt!HvpMarkDirty+0xb2:

    fffff803`f7390892 480fa30a bt qword ptr [rdx],rcx ds:002b:00000000`00000000=????????????????

    Resetting default scope



    BUGCHECK_STR: 0x3B_c0000005



    CPU_COUNT: 4



    CPU_MHZ: a98



    CPU_VENDOR: GenuineIntel



    CPU_FAMILY: 6



    CPU_MODEL: 5e



    CPU_STEPPING: 3



    CPU_MICROCODE: 6,5e,3,0 (F,M,S,R) SIG: C6'00000000 (cache) C6'00000000 (init)



    BLACKBOXBSD: 1 (!blackboxbsd)





    BLACKBOXPNP: 1 (!blackboxpnp)





    CUSTOMER_CRASH_COUNT: 2



    DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT



    PROCESS_NAME: Registry



    CURRENT_IRQL: 0



    ANALYSIS_SESSION_HOST: DESKTOP-KOVT80S



    ANALYSIS_SESSION_TIME: 08-28-2019 16:31:05.0640



    ANALYSIS_VERSION: 10.0.18914.1001 amd64fre



    LAST_CONTROL_TRANSFER: from fffff803f7349c64 to fffff803f7390892



    STACK_TEXT:

    ffff9285`26e51cf0 fffff803`f7349c64 : ffffffff`ffffffff ffff9285`00000000 00000000`00000001 ffffffff`ffffffff : nt!HvpMarkDirty+0xb2

    ffff9285`26e51dd0 fffff803`f734a86a : 00000000`00000000 fffff803`00000060 ffffffff`80003208 00000000`00000000 : nt!CmpFlushHive+0x2bc

    ffff9285`26e52010 fffff803`f73a4600 : 00000000`00000000 ffff8101`b675cf20 00000000`00000000 ffff8101`b66d2040 : nt!CmpInitHiveFromFile+0x56e

    ffff9285`26e52240 fffff803`f72fc988 : ffff9285`26e526f0 ffff9285`26e523d0 ffff9285`26e52770 00000000`00000000 : nt!CmpCmdHiveOpen+0xc0

    ffff9285`26e522d0 fffff803`f734bcda : ffff938d`472ee630 ffff9285`00001780 ffff938d`472ee630 00000000`00000001 : nt!CmLoadKey+0x1c8

    ffff9285`26e52630 fffff803`f74140e9 : ffff938d`472f1650 fffff803`f731fb6d 0000005d`b007c5a8 0000005d`b007c568 : nt!CmLoadDifferencingKey+0x9be

    ffff9285`26e52990 fffff803`f6fcb143 : 00000000`00000594 ffff8101`bf23f080 ffff8101`bf23f080 ffff9285`26e52a80 : nt!NtLoadKey2+0x39

    ffff9285`26e52a00 00007ffd`b98ac9d4 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13

    0000005d`b007c658 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x00007ffd`b98ac9d4





    THREAD_SHA1_HASH_MOD_FUNC: 2ad8626f77c7fd445b5e85b2998f5c61dac619f0



    THREAD_SHA1_HASH_MOD_FUNC_OFFSET: 32bf4a85e2a789b29abc3c489b8657be4e8e62e3



    THREAD_SHA1_HASH_MOD: cb5f414824c2521bcc505eaa03e92fa10922dad8



    FOLLOWUP_IP:

    nt!HvpMarkDirty+b2

    fffff803`f7390892 480fa30a bt qword ptr [rdx],rcx



    FAULT_INSTR_CODE: aa30f48



    SYMBOL_STACK_INDEX: 0



    SYMBOL_NAME: nt!HvpMarkDirty+b2



    FOLLOWUP_NAME: MachineOwner



    MODULE_NAME: nt



    IMAGE_NAME: ntkrnlmp.exe



    DEBUG_FLR_IMAGE_TIMESTAMP: 5d4a7ef8



    IMAGE_VERSION: 10.0.17134.950



    STACK_COMMAND: .cxr 0xffff928526e51300 ; kb



    BUCKET_ID_FUNC_OFFSET: b2



    FAILURE_BUCKET_ID: 0x3B_c0000005_nt!HvpMarkDirty



    BUCKET_ID: 0x3B_c0000005_nt!HvpMarkDirty



    PRIMARY_PROBLEM_CLASS: 0x3B_c0000005_nt!HvpMarkDirty



    TARGET_TIME: 2019-08-28T22:20:36.000Z



    OSBUILD: 17134



    OSSERVICEPACK: 950



    SERVICEPACK_NUMBER: 0



    OS_REVISION: 0



    SUITE_MASK: 784



    PRODUCT_TYPE: 1



    OSPLATFORM_TYPE: x64



    OSNAME: Windows 10



    OSEDITION: Windows 10 WinNt TerminalServer SingleUserTS Personal



    OS_LOCALE:



    USER_LCID: 0



    OSBUILD_TIMESTAMP: 2019-08-07 01:34:16



    BUILDDATESTAMP_STR: 160101.0800



    BUILDLAB_STR: WinBuild



    BUILDOSVER_STR: 10.0.17134.950



    ANALYSIS_SESSION_ELAPSED_TIME: 704



    ANALYSIS_SOURCE: KM



    FAILURE_ID_HASH_STRING: km:0x3b_c0000005_nt!hvpmarkdirty



    FAILURE_ID_HASH: {2e472993-4d6f-0653-eddc-3bd9dfdfaa94}



    Followup: MachineOwner

    :)
     
    StellarLunar, Aug 28, 2019
    #1
  2. SEAN8
    Sean8 Win User

    blue screen (uploaded dump file)

    I've been randomly waking up and getting a blue screen i've uploaded the dump file if anyone is able to debug it and let me know what it is saying
     
    Sean8, Aug 28, 2019
    #2
  3. ARIEL ABA
    Ariel Aba Win User
    blue screen memory dump

    Hi Florin94,

    You can follow the troubleshooting steps in the article: Resolving stop (blue screen) errors in Windows 7
    While we wait for an expert to check the dump file you provided, I suggest that you also post in
    TechNet.
    The members there include IT professionals that can provide a more advanced recommendation on the next step to resolve your issue.

    Regards.
     
    Ariel Aba, Aug 28, 2019
    #3
  4. RYAN FRA
    Ryan Fra Win User

    Blue Screen Dump File

    BSOD Dump File Analysis

    Hi,

    Thank you for sharing the dump file. While we are checking the information you've shared, we suggest that you follow the steps on how to
    Troubleshoot blue screen.

    Please let us know the result after following the steps.
     
    Ryan Fra, Aug 28, 2019
    #4
Thema:

Blue Screen Dump File

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