Windows 10: Blue screen error & black screen

Discus and support Blue screen error & black screen in Windows 10 Installation and Upgrade to solve the problem; There is a blue screen error & when it wants to restart,it can’t and a black screen appears.When I turn it off & on again, the same cycle happens. And... Discussion in 'Windows 10 Installation and Upgrade' started by Ninaninayi, Apr 11, 2020.

  1. NINANINAYI
    Ninaninayi Win User

    Blue screen error & black screen


    There is a blue screen error & when it wants to restart,it can’t and a black screen appears.When I turn it off & on again, the same cycle happens. And I can’t enter windows!!!

    :)
     
    Ninaninayi, Apr 11, 2020
    #1
  2. MARIA FAB
    Maria Fab Win User

    Blue Screen Errors, Black Screen After Restart

    Hello Jonathan,

    The Black screen error that you're experiencing might be caused by connection issues with your PC or display, while
    the Blue screen error can be caused by both hardware and software issues.

    Meanwhile, we suggest that you follow our guided walk-through to resolve black screen errors and blue screen errors. Choose when did you get the error, and follow the instructions provided. Here are the links:


    Please update us with the results. We will be glad to assist you.
     
    Maria Fab, Apr 11, 2020
    #2
  3. DHAVELYN MER
    Dhavelyn Mer Win User
    Black screen error

    Hello,

    There are several reasons why you are facing a black screen issue. One of these is due to outdated or incorrect device drivers. For us to figure out what's causing this, provide more details by answering the listed questions:

    • Can you confirm to us if you are using a laptop or a computer?
    • Have you made any recent changes to your device prior to this happening?
    • What exactly were you doing when the error occurred?
    • Have you tried any troubleshooting steps to resolve this? If yes, specify all of the steps that you have done.

    As an initial part of troubleshooting, we suggest following the steps given on this article:

    Troubleshoot black screen or blank screen errors    . This will help you diagnose and rectify most of the known black screen concerns.

    We will wait for your response.
     
    Dhavelyn Mer, Apr 11, 2020
    #3
  4. JANEANE CRU
    Janeane Cru Win User

    Blue screen error & black screen

    Black screen after updating to 1703

    Hi,

    A stop error can occur if a problem causes your PC to shut down or restart unexpectedly. For us to identify the cause of this issue, we suggest that you refer to these articles:


    The steps will be viewed once that you've selected the corresponding answer.

    Let us know if you need further assistance.
     
    Janeane Cru, Apr 11, 2020
    #4
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Blue screen error & black screen

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