Windows 10: Blue Screen Error Help

Hey everyone,


I recently started getting a lot of blue screens on my current pc see code examples below. When I looked up a lot of these error codes, it was mentioned that this could be due to a corrupt driver, or possibly an issue with my RAM/overclocking. I am now leaning towards it being an issue with my RAM, because out of frustration, I went out this week and purchased a new motherboard and a new SSD to replace the old one. Now, I am trying to fire up the pc with the new motherboard and SSD to install windows 10 and I can't even get through the windows 10 installation process without the computer still blue screening with the same error codes as before!



Error codes I've been getting:

• KERNEL_AUTO_BOOST_LOCK_ACQUISITION_WITH_RAISED_IRQL
• APC_INDEX_MISMATCH
• SYSTEM_SERVICE_EXCEPTION What failed: win32kbase.sys
• PAGE_FAULT_IN_NONPAGED_AREA What failed: Ntfs.sys
• DPC_WATCHDOG_VIOLATION
• UNEXPECTED_KERNEL_MODE_TRAP

My current build/specs after adding the new MB and SSD:

• Motherboard: ASUS TUF GAMING X570-PLUS WI-FI
• CPU: AMD RYZEN 5 3600
• Graphics Card: MSI GeForce RTX 2060 SUPER
• RAM: Corsair Vengeance LPX 32GB 2X16GB 288-Pin DDR4 SDRAM 3600 INTEL XMP 2.0 MEMORY
• Memory: Samsung 980 PRO 1TB Internal NVMe SSD
• Power Supply: EVGA Supernova 650 G3 80 Plus Gold 650w

Does anybody see anything that may be causing an issue with overclocking? Possibly any other issues that I am unaware of? It is beyond frustrating since I can not even get the PC to get past the initial windows install! If it is an issue with overclocking, how can I fix it? Is there something I can do in the BIOS? Thanks!

:)

 

Blue Screen

Hi,





Blue screens could be caused by problems with your computer’s hardware or with its driver. Still, we
would like to know more about the issue. Please clarify the following:

• Did you get a STOP code?
• Did you install any hardware or driver recently?

For basic troubleshooting steps to resolve blue screen errors, we suggest checking out this
article and simply follow the steps.



Feel free to contact us if you need further help.

 

Error. Blue Screen

Hi,

In addition to the above mentioned solutions by Community members, I would like to add the following:

Before we proceed I would like you to answer the following question:

• 
  What is the make and model of your computer?
  
• 
  Did you make any changes prior to the issue?
  

The issue might occur due to Viruses, or something changing/deleting in Registry Files, a failure during Bootup, or a corrupt file which could be due to age of a computer or viruses or somebody tampering with files.

I suggest you to follow the step below:

Step

I suggest you to refer the article below and check if it helps:

Troubleshoot blue screen errors

Troubleshoot blue screen errors

Please get back to us with updated status, we will be happy to assist you.

 

blue screen error

Hi Charles,

Welcome to Microsoft Community and thank you for your interest in Windows 10.

• What is the exact error message are you getting?

I suggest you to follow the troubleshooting steps from the below article and check if it helps.

Troubleshoot blue screen errors

Hope this information was helpful and do let us know if you need further assistance. We will be glad to assist.