Windows 10: Blue screen error with a stop code SYSTEM_SERVICE_EXCEPTION

Hello everyone, Why I am getting a blue screen error with a stop code SYSTEM_SERVICE_EXCEPTION "portcls.sys"? It happened when I start my laptop or while I am using it
Please help, I don't wanna lose my documents

:)

 

Blue screen error with a stop code SYSTEM_SERVICE_EXCEPTION

Hello everyone, Why I am getting a blue screen error with a stop code SYSTEM_SERVICE_EXCEPTION? It happened when Skype for Business automatically launched.

 

Blue screen error with a stop code SYSTEM_SERVICE_EXCEPTION

Hello, Blue screen error occurs when some issues with low-level software running in windows kernel, some problems in computer hardware driver or hardware-software.

SYSTEM_SERVICE_EXCEPTION can be caused by driver incompatibility, or by software that isn’t compatible with Windows 10. This error usually contains the name of the file that caused the crash, so we’ll use that to find the solution for SYSTEM_SERVICE_EXCEPTION
error.

Dueapplys critical failure causes Windows can be crash and stop working. The only thing Windows can do at that point is to restart the PC. It can lead to data loss because programs don’t have a chance
to save their open data at that time.
For this issue, you may applied some manual steps like, install update driver, use system restore, scan for malware, boot into safe mode, check the hardware problem, Reinstall windows.

 

getting blue screen error/Stop Code

Hi Abhijit,

Stop code: DRIVER_POWER_STATE_FAILURE is probably due to a compatibility issue with the driver, as most blue screen errors are. Since you encountered this error after updating Windows, most probably, you would need to update the drivers
as well.

We suggest that you go through the steps in this article on how to troubleshoot blue screen errors.
On step 1, select After an update was installed.

Kindly update us on the results.