Windows 10: Blue screen errors help

Discus and support Blue screen errors help in Windows 10 BSOD Crashes and Debugging to solve the problem; When my computer goes into sleep mode and sometimes on start-up I get blue screen errors which include, IRQL NOT LESS OR EQUALKMODE EXCEPTION NOT... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by Gregory101_078, Sep 19, 2023.

  1. Blue screen errors help


    When my computer goes into sleep mode and sometimes on start-up I get blue screen errors which include, IRQL NOT LESS OR EQUALKMODE EXCEPTION NOT HANDLED SYSTEM SERVICE EXCEPTION NTFS.sys For context I recently upgraded from Ryzen 5 3600 to Ryzen 7 5800x3d, the new CPU was second hand some of the pins in the corners were slightly bent which I straightened. For the CPU upgrade I also had to upgrade the BIOS on my B450M motherboard, which I installed the latest version of. I've tried updating windows, manually checked my drivers for updates, ran SFC and check disk which repaired some files, and

    :)
     
    Gregory101_078, Sep 19, 2023
    #1
  2. Roan T Win User

    Blue Screen

    Hi,





    Blue screens could be caused by problems with your computer’s hardware or with its driver. Still, we
    would like to know more about the issue. Please clarify the following:

    • Did you get a STOP code?
    • Did you install any hardware or driver recently?



    For basic troubleshooting steps to resolve blue screen errors, we suggest checking out this
    article and simply follow the steps.



    Feel free to contact us if you need further help.
     
    Roan T, Sep 19, 2023
    #2
  3. Error. Blue Screen

    Hi,

    In addition to the above mentioned solutions by Community members, I would like to add the following:

    Before we proceed I would like you to answer the following question:


    • What is the make and model of your computer?

    • Did you make any changes prior to the issue?
    The issue might occur due to Viruses, or something changing/deleting in Registry Files, a failure during Bootup, or a corrupt file which could be due to age of a computer or viruses or somebody tampering with files.

    I suggest you to follow the step below:

    Step

    I suggest you to refer the article below and check if it helps:

    Troubleshoot blue screen errors

    http://windows.microsoft.com/en-us/windows-10/troubleshoot-blue-screen-errors

    Please get back to us with updated status, we will be happy to assist you.
     
    Amrita Bhattacharjee, Sep 19, 2023
    #3
  4. Amit_Sun Win User

    Blue screen errors help

    Blue Screen - intelppm.sys error - need help

    Hi,

    Thank you for writing to Microsoft Community Forums.

    This error occurs when the intelppm.sys file is corrupted, you can try few of the troubleshooting methods below and check.

    Method 1: Troubleshoot blue screen errors.

    I suggest you to check the article Troubleshoot
    blue screen errors
    and follow the instruction according to the error you are receiving.

    If you still face the issue, try below method.

    Method 2: Run Dism command to restore Health.

    1. Download Windows 10 ISOwith
      the help of this tool on your desktop.
    2. Search for Command Prompt from the start menu.
    3. Right Click on the ISO file and open with Windows explorer, it will be mounted as drive.
    4. Right click and Run as Administrator.
    5. Type in DISM /Online /Cleanup-Image /RestoreHealth /Source:F:\sources\install.wim
      on the command prompt.
    6. Where F is the drive path of your Mounted ISO, change accordingly.
    7. Hit Enter on the command prompt and let it repair.

    If the issue still persists, follow the next method.

    Method 3: Run in-place Upgrade.

    You can check the article How
    to perform an In-place Upgrade with Windows 10 Step-by-Step Guide
    .

    If you need any further help you can reply to this post with more information.

    Regards,

    Amit Sunar

    Microsoft Community –Moderator

     
    Amit_Sun, Sep 19, 2023
    #4
Thema:

Blue screen errors help

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