Windows 10: Blue screen errors

Discus and support Blue screen errors in Windows 10 BSOD Crashes and Debugging to solve the problem; Hi all, Looking for help with my machine, it is now consistently blue screening sometimes multiple times a day. It looks like from the memory.dmp... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by JordanBentley1, Dec 4, 2020.

  1. Blue screen errors


    Hi all,


    Looking for help with my machine, it is now consistently blue screening sometimes multiple times a day. It looks like from the memory.dmp file that it could be an issue with hardware however no hardware changes have been made to my machine since built so it can't be that. The only other thing I can see it being is drivers however I can't think of any recent driver updates that I would have done recently that would be causing this unless it's windows update that has sneakily updated a driver on my machine.


    Below is the memory.dmp when opened and I am also seeing the below error in event viewer: The computer has rebooted from a bugcheck. The bugcheck was: 0x0000000a 0x00000000000000e8, 0x0000000000000002, 0x0000000000000001, 0xfffff8022d029c6a. A dump was saved in: C:\WINDOWS\MEMORY.DMP. Report Id: abe57c44-cf6b-423f-adcc-68f1782c7564.



    Microsoft R Windows Debugger Version 10.0.20153.1000 AMD64Copyright c Microsoft Corporation. All rights reserved.Loading Dump File [C:\Windows\MEMORY.DMP]Kernel Bitmap Dump File: Kernel address space is available, User address space may not be available.Symbol search path is: srv*Executable search path is: Windows 10 Kernel Version 19041 MP 8 procs Free x64Product: WinNt, suite: TerminalServer SingleUserTSEdition build lab: 19041.1.amd64fre.vb_release.191206-1406Machine Name:Kernel base = 0xfffff802`2ce00000 PsLoadedModuleList = 0xfffff802`2da2a3b0Debug session time: Fri Dec 4 19:43:24.829 2020 UTC + 0:00System Uptime: 0 days 5:55:41.449Loading Kernel Symbols...........................................................................................................................................Page 114a1d not present in the dump file. Type ".hh dbgerr004" for details.............................................Loading User SymbolsPEB is paged out Peb.Ldr = 00000071`36d20018. Type ".hh dbgerr001" for detailsLoading unloaded module list.................For analysis of this file, run !analyze -vnt!KeBugCheckEx:fffff802`2d1f5210 48894c2408 mov qword ptr [rsp+8],rcx ss:0018:ffff8286`8908e850=000000000000000aLoading Dump File [C:\WINDOWS\MEMORY.DMP]Kernel Bitmap Dump File: Kernel address space is available, User address space may not be available.Can't set dump file contextsMachineInfo::SetContext failed - Thread: 0000025AC4FB5AE0 Handle: 4 Id: 4 - Error == 0x8000FFFF************* Path validation summary **************Response Time ms LocationDeferred srv*Symbol search path is: srv*Executable search path is: Windows 10 Kernel Version 19041 MP 8 procs Free x64Product: WinNt, suite: TerminalServer SingleUserTSEdition build lab: 19041.1.amd64fre.vb_release.191206-1406Machine Name:Kernel base = 0xfffff802`2ce00000 PsLoadedModuleList = 0xfffff802`2da2a3b0Debug session time: Fri Dec 4 19:43:24.829 2020 UTC + 0:00System Uptime: 0 days 5:55:41.449Loading Kernel Symbols...........................................................................................................................................Page 114a1d not present in the dump file. Type ".hh dbgerr004" for details.............................................Loading User SymbolsPEB is paged out Peb.Ldr = 00000071`36d20018. Type ".hh dbgerr001" for detailsLoading unloaded module list.................nt!KeBugCheckEx:fffff802`2d1f5210 48894c2408 mov qword ptr [rsp+8],rcx ss:0018:ffff8286`8908e850=000000000000000a

    :)
     
    JordanBentley1, Dec 4, 2020
    #1

  2. Error. Blue Screen

    Hi,

    In addition to the above mentioned solutions by Community members, I would like to add the following:

    Before we proceed I would like you to answer the following question:


    • What is the make and model of your computer?

    • Did you make any changes prior to the issue?
    The issue might occur due to Viruses, or something changing/deleting in Registry Files, a failure during Bootup, or a corrupt file which could be due to age of a computer or viruses or somebody tampering with files.

    I suggest you to follow the step below:

    Step

    I suggest you to refer the article below and check if it helps:

    Troubleshoot blue screen errors

    http://windows.microsoft.com/en-us/windows-10/troubleshoot-blue-screen-errors

    Please get back to us with updated status, we will be happy to assist you.
     
    Amrita Bhattacharjee, Dec 4, 2020
    #2
  3. Roan T Win User
    Blue Screen

    Hi,





    Blue screens could be caused by problems with your computer’s hardware or with its driver. Still, we
    would like to know more about the issue. Please clarify the following:

    • Did you get a STOP code?
    • Did you install any hardware or driver recently?



    For basic troubleshooting steps to resolve blue screen errors, we suggest checking out this
    article and simply follow the steps.



    Feel free to contact us if you need further help.
     
    Roan T, Dec 4, 2020
    #3
  4. Blue screen errors

    Blue screen error - SYSTEM_SERVICE_EXCEPTION

    Hi,

    Blue screen errors usually occur due to system file corruption and outdated drivers. For us to provide an effective solution, we would need you to answer the following questions:

    • Which build of Windows 10 is currently installed on your computer?
    • What changes have you made to the device before you encountered these errors?

    In the meantime, we suggest performing the steps available in this link. It serves as a guide on how
    to troubleshoot blue screen errors in Windows 10.

    We're looking forward to your response.
     
    Darleen Pen, Dec 4, 2020
    #4
Thema:

Blue screen errors

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