Windows 10: Blue screen/ freeze and restart

Discus and support Blue screen/ freeze and restart in Windows 10 BSOD Crashes and Debugging to solve the problem; My computer sometimes freezes and restarts. i followed this:... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by robin6786123, Feb 28, 2020.

  1. ROBIN6786123
    robin6786123 Win User

    Blue screen/ freeze and restart


    My computer sometimes freezes and restarts.

    i followed this:

    https://answers.microsoft.com/en-us/windows/forum/windows_10-update/driver-verifier-tracking-down-a-mis-behaving/f5cb4faf-556b-4b6d-95b3-c48669e4c983

    and this:

    https://answers.microsoft.com/en-us/windows/forum/windows_10-update/bsod-finding-and-fixing-them/1939df35-283f-4830-a4dd-e95ee5d8669d


    i got the blue screen DRIVER_VERIFIED_DETECTED_VIOLATION

    i also have the dmp file and msinfo file

    what can i do ?

    :)
     
    robin6786123, Feb 28, 2020
    #1
  2. MELCHIZEDEK QUI
    Melchizedek Qui Win User

    Computer Freezes Then Blue Screen

    Hello,

    A stop error (also called a "blue screen" error) can occur if a problem causes your PC to shut down or restart unexpectedly. These errors can be caused by both hardware and software issues.

    For us to better assist you, we'd like to know the following:

    • Confirm which build is currently installed on your device. To check, follow the steps below:
    • Press Windows key + R, then type in winver.
    • Click OK.
    • Were there any recent changes made prior to this issue?
    • What is the make and model of your device?

    Meanwhile, we suggest performing the steps on this article
    on how to troubleshoot blue screen errors on Windows 10.

    We look forward to your response.

    Regards.
     
    Melchizedek Qui, Feb 28, 2020
    #2
  3. REMON ONT
    Remon Ont Win User
    Startup Blue Screen

    Hi Jon,

    Startup blue screen error(s) can occur if a problem causes your PC to shut down or restart unexpectedly. It could be due to the following:

    • Outdated device software drivers
    • Corrupted Windows update system files
    • Software/Security conflicts

    We would like to know some information:

    • Did you get any blue screen stop error codes?
    • Have you tried booting in Safe mode?

    We suggest that you check this
    article     about troubleshooting blue screen errors and follow the troubleshooting steps provided there.

    We will wait for your response
     
    Remon Ont, Feb 28, 2020
    #3
  4. EILEEN GAL
    Eileen Gal Win User

    Blue screen/ freeze and restart

    Blue Screen of Deaths on a Daily

    Hi,

    Blue screen errors can occur if a serious problem causes Windows to shut down or restart unexpectedly. This error can be caused by both hardware and software issues. To isolate your concern, we'd like to know if there were any changes made
    prior to the issue.

    In the meantime, we suggest that you follow the steps provided on this link for blue screen error basic
    troubleshooting. Once you're on the page, select the option on when do you get the error and proceed with the steps listed.

    Let us know how it goes after performing the suggested steps.
     
    Eileen Gal, Feb 28, 2020
    #4
Thema:

Blue screen/ freeze and restart

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