Windows 10: Blue Screen Freezes Repeatedly

Discus and support Blue Screen Freezes Repeatedly in Windows 10 BSOD Crashes and Debugging to solve the problem; I just received this computer after Christmas, Rog Strix with Windows 10. Worked fin for the first week, now, 4 or 5 times per day the screen freezes.... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by Socorush, Jan 13, 2021 at 11:27 AM.

  1. Socorush Win User

    Blue Screen Freezes Repeatedly


    I just received this computer after Christmas, Rog Strix with Windows 10. Worked fin for the first week, now, 4 or 5 times per day the screen freezes.
    Code: unexpected kernel mode trap
    What failed: amdppm.sys

    Love the system, but ready to send it back, please help! What can I do?

    :)
     

  2. Computer Freezes Then Blue Screen

    Hello,

    A stop error (also called a "blue screen" error) can occur if a problem causes your PC to shut down or restart unexpectedly. These errors can be caused by both hardware and software issues.

    For us to better assist you, we'd like to know the following:

    • Confirm which build is currently installed on your device. To check, follow the steps below:
    • Press Windows key + R, then type in winver.
    • Click OK.
    • Were there any recent changes made prior to this issue?
    • What is the make and model of your device?

    Meanwhile, we suggest performing the steps on this article
    on how to troubleshoot blue screen errors on Windows 10.

    We look forward to your response.

    Regards.
     
    Melchizedek Qui, Jan 13, 2021 at 3:18 PM
    #2
  3. Roan T Win User
    Blue Screen

    Hi,





    Blue screens could be caused by problems with your computer’s hardware or with its driver. Still, we
    would like to know more about the issue. Please clarify the following:

    • Did you get a STOP code?
    • Did you install any hardware or driver recently?



    For basic troubleshooting steps to resolve blue screen errors, we suggest checking out this
    article and simply follow the steps.



    Feel free to contact us if you need further help.
     
  4. Blue Screen Freezes Repeatedly

    The screen freezes and blue screen crashes

    Typically when a computer freezes and blue screens means that is more than likely hardware related. I would suggest taking it to a repair shop to get it looked at. Hope that helps.
     
    Michael61704, Jan 13, 2021 at 3:18 PM
    #4
Thema:

Blue Screen Freezes Repeatedly

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