Windows 10: Blue Screen Issue

Discus and support Blue Screen Issue in Windows 10 BSOD Crashes and Debugging to solve the problem; Did a clean install Windows 10 on July 11, 2019. Yesterday and today got blue Screen issue for no apparent reason, just surfing the net. Problem... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by Edward11013, Jul 13, 2019.

  1. Blue Screen Issue


    Did a clean install Windows 10 on July 11, 2019. Yesterday and today got blue Screen issue for no apparent reason, just surfing the net.

    Problem signature

    Problem Event Name: BlueScreen

    Code: d1

    Parameter 1: 8

    Parameter 2: 2

    Parameter 3: 0

    Parameter 4: fffff80063527168

    OS version: 10_0_18362

    Service Pack: 0_0

    Product: 768_1

    OS Version: 10.0.18362.2.0.0.768.101

    Locale ID: 1033


    FYI, Dell desktop pc seems to be working fine. At the end checked with Dell website to see if there were any driver updates.Ran system file checker = DISM.exe /Online /Cleanup-image /Restorehealth and sfc /scannowand Scan disk chkdsk /f /r /x , no issues found. Also ran ‘disk cleanup and Defragment and Optimize Drive. Also ran the Windows troubleshooter. No luck.



    Here is a Speccy, thou the ‘link’ doesn’t always work.



    http://speccy.piriform.com/results/rEQlADkdCQEOjHcDILyZOFK







    Thanks in advance for any suggestions

    :)
     
    Edward11013, Jul 13, 2019
    #1

  2. blue screen issue


    after monthes of running system it was fine then on windows 7 it blue screened after looking it over myself and getting advice from local pc shop they suggest upgrading os will fix the issue so I upgraded to win 8.1 and along followed the blue screens now again upgrading after more advice I'm on win 10 and the bluescreens followed as a bad pool error rebooting I have included the requested report please help as spending the $150 the local pc shop wants is my next step
     
    bigonexeon, Jul 13, 2019
    #2
  3. Roan T Win User
    Blue Screen

    Hi,





    Blue screens could be caused by problems with your computer’s hardware or with its driver. Still, we
    would like to know more about the issue. Please clarify the following:

    • Did you get a STOP code?
    • Did you install any hardware or driver recently?



    For basic troubleshooting steps to resolve blue screen errors, we suggest checking out this
    article and simply follow the steps.



    Feel free to contact us if you need further help.
     
    Roan T, Jul 13, 2019
    #3
  4. Blue Screen Issue

    Blue screen issue on windows 10

    Hi,

    Thank you for posting the query on Microsoft Community.

    I appreciate your interest on windows 10.

    I understand your concern and will help you with the issue.

    To begin with troubleshooting I would like you to answer the following question:


    • Could you please provide the make/model of your laptop?
    The issue might occur due to Viruses, or something changing/deleting
    in Registry Files, a failure during Bootup, or a corrupt file which could be due to age of a computer or viruses or somebody tampering with files.

    I suggest you to follow the step below:

    Step

    I suggest you to refer the article below and check if it helps:

    Troubleshoot blue screen errors

    http://windows.microsoft.com/en-us/windows-10/troubleshoot-blue-screen-errors

    Please get back to us with updated status, we will be happy to assist you.
     
    AmritaBhattacharjee1709, Jul 13, 2019
    #4
Thema:

Blue Screen Issue

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