Windows 10: Blue Screen keeps happening, not sure why

Every so often usually between 20-50 minutes apart my computer will bluescreen and say something like "your device ran into a problem and needed to restart". It doesn't happen every time I use my computer, but when it does happen it will usually happen multiple times within the span of a few hours, and then eventually stop. So I guess the issue isn't immediately urgent, but I could really use some help.

I checked in the event viewer to see what happened, and this is what it reports:


"The computer has rebooted from a bugcheck. The bugcheck was: 0x0000003b 0x00000000c0000005, 0xfffff80270e1a876, 0xffff8301f5cff920, 0x0000000000000000. A dump was saved in: C:\Windows\MEMORY.DMP."


Memory dump file if this doesn't work tell me and I'll get a new one later:


http://www.mediafire.com/file/13m17pofgc5z5ao/%2524R3DOS2W.DMP/file


I tried to fix computer registries and also search for broken files and whatnot, and it didn't solve the issue. Also did the system file check scan, and it found nothing. I haven't tried running in "clean boot", because I wasn't sure if it was an application problem though it may be. I also haven't tried a virus/malware scan yet, but I really don't think that's the issue.

This all started happening recently a day ago, and I've only had the computer for about half a month no problems previously. I should also note that this all started AFTER I downloaded a program, so I'm not sure if that is at fault? Any advice?

:)

 

Blue Screen Of Death - Why does this one happen?

Hi,

A blue screen error or stop error usually means that the computer encountered some corruption. For us to isolate the issue, we need additional information:

• Did you perform any changes prior to the issue?
• Is the computer still able to go to the login screen or is it already stuck on the blue screen?

In the meantime, we suggest checking and following the steps on this article:
Troubleshoot blue screen errors. It has information on why you've encounter this issue and it provide appropriate
steps on how to fix it. Kindly choose the option based on when you've received the error.

We'll wait for your response.

 

my system keeps on crashing. (blue screen)

Hello Harrison,

A stop error (also called a "blue screen" error) can occur if a problem causes your PC to shut down or restart unexpectedly. These errors can be caused by both hardware and software issues.

To better assist you with your concern, I'd like to know the following:

• Confirm which build is currently installed on your device. To check, follow the steps below:

• Press Windows key + R, then type in winver.
• Click OK.

• Were there any recent changes made prior to this issue?
• What is the make and model of your device?

Meanwhile, we recommend performing the suggested steps in this article to troubleshoot blue screen issues
on Windows 10.

Looking forward to your response.

Regards.

 

Blue Screen

Hi,





Blue screens could be caused by problems with your computer’s hardware or with its driver. Still, we
would like to know more about the issue. Please clarify the following:

• Did you get a STOP code?
• Did you install any hardware or driver recently?

For basic troubleshooting steps to resolve blue screen errors, we suggest checking out this
article and simply follow the steps.



Feel free to contact us if you need further help.