Windows 10: Blue Screen Message after Shut Down

Discus and support Blue Screen Message after Shut Down in Windows 10 BSOD Crashes and Debugging to solve the problem; Posting this issue here due to it being a blue screen pop up. Has anyone experienced this? Upon shutting down within maybe four seconds we get the... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by gabbydgar, May 9, 2019.

  1. GABBYDGAR
    gabbydgar Win User

    Blue Screen Message after Shut Down


    Posting this issue here due to it being a blue screen pop up. Has anyone experienced this?
    Upon shutting down within maybe four seconds we get the following blue screen. Smiley Face icon- "Your pc ran into a problem and need to restart. We're just collecting some error info and then we'll restart for you. (count down % running then system shuts down) For more information about this issue and possible fixes visit https:// windows.com/stopcode. If you call a support person give them this info. Stop code: PNP DETECT FATAL ERROR" Have not found anything in google searching what this is or if it is a virus, did find a post that it may be adware. Have run full check on my McAfee software finding nothing. Both my wife and I get this when shutting down from our respective sides of our Dell desktop system.

    :)
     
    gabbydgar, May 9, 2019
    #1
  2. REMON ONT
    Remon Ont Win User

    Startup Blue Screen

    Hi Jon,

    Startup blue screen error(s) can occur if a problem causes your PC to shut down or restart unexpectedly. It could be due to the following:

    • Outdated device software drivers
    • Corrupted Windows update system files
    • Software/Security conflicts

    We would like to know some information:

    • Did you get any blue screen stop error codes?
    • Have you tried booting in Safe mode?

    We suggest that you check this
    article     about troubleshooting blue screen errors and follow the troubleshooting steps provided there.

    We will wait for your response
     
    Remon Ont, May 9, 2019
    #2
  3. EILEEN GAL
    Eileen Gal Win User
    Blue Screen of Deaths on a Daily

    Hi,

    Blue screen errors can occur if a serious problem causes Windows to shut down or restart unexpectedly. This error can be caused by both hardware and software issues. To isolate your concern, we'd like to know if there were any changes made
    prior to the issue.

    In the meantime, we suggest that you follow the steps provided on this link for blue screen error basic
    troubleshooting. Once you're on the page, select the option on when do you get the error and proceed with the steps listed.

    Let us know how it goes after performing the suggested steps.
     
    Eileen Gal, May 9, 2019
    #3
  4. CAINEGETUTUA
    cainegetutua Win User

    Blue Screen Message after Shut Down

    Blue Screen of Deaths on a Daily

    I have tried all of the options there, Which is why i included in my post the lists of things that i performed to isolate the cause of bsod. Thanks
     
    cainegetutua, May 9, 2019
    #4
Thema:

Blue Screen Message after Shut Down

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