Windows 10: blue screen of death after trying to reset settings to factory

Discus and support blue screen of death after trying to reset settings to factory in Windows 10 Drivers and Hardware to solve the problem; hello,my data lost lost when i login today and then try to reset to factory settings to resolve the issue, while doing so i then receive the blue... Discussion in 'Windows 10 Drivers and Hardware' started by KevinChau4, May 8, 2021.

  1. blue screen of death after trying to reset settings to factory


    hello,my data lost lost when i login today and then try to reset to factory settings to resolve the issue, while doing so i then receive the blue screen of death. It would now end up in a endless cycle of it as a result. Then to try to effectively shutdown the the PC and waited a couple of minutes. After doing so, it continues to continue to cycle.

    :)
     
    KevinChau4, May 8, 2021
    #1
  2. Ryan Pag Win User

    Blue screen of death issue

    Hi Malcolm,

    Blue screen of death error can be caused either by hardware failure or software compatibility. To help you resolve the blue screen of death issue, we would like to get more information:

    • Please provide the complete stop error message that you are getting.
    • Were there any changes made prior to the issue?

    We recommend following the troubleshooting steps in the article:
    Troubleshoot blue screen errors


    Should you need further help, you're always welcome to post back.
     
    Ryan Pag, May 8, 2021
    #2
  3. Black screen after trying to reset back to factory settings. (Windows 10)

    Hi Simen,



    I realize the inconvenience you are experiencing with black screen issue on Windows 10 . I will certainly help you.



    This issue might occur if there is change in system settings or display driver is corrupt.



    I suggest you to follow the steps below to



    To assist you better, please provide us the information below:

    • When you say that "reset my computer back to factory settings", are you referring that you have tried to perform rolling back to previous Operating System or performed Reset of Windows 10?
    • Are you able to see Windows 10 logo when you switch on the computer?

    I suggest you to follow the steps provided in the Microsoft Help Article about troubleshooting on black screen related issues and check if it helps.

    Troubleshoot black screen or blank screen errors

    Please get back to us with an update on black screen issue with Windows 10, we will be happy to help.



    Thank you.
     
    Nyima Yonten, May 8, 2021
    #3
  4. Peer_Sam Win User

    blue screen of death after trying to reset settings to factory

    Latest update from Windows has caused blue screen of death?!

    Hi,



    Thank you for writing to Microsoft Community Forums.



    • What is the make and model of the computer?
    • What is the version of Windows 10 installed on the computer?
    • Did you reinstall the update and the application after resetting the computer to factory settings?


    We need crash dumps in order to know what is causing this issue and suggest the appropriate steps to follow.



    We have sent you a private message, please reply to the message along with the crash dumps. Dump files can be found in C:\Windows/Minidump/*.dmp.



    Meanwhile, I suggest to try with the steps mentioned in the article:
    Troubleshoot blue screen errors and see if it works.




    We look forward for your reply.



    Peer Samie

    Microsoft Community-Moderator
     
    Peer_Sam, May 8, 2021
    #4
Thema:

blue screen of death after trying to reset settings to factory

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