Windows 10: Blue Screen of Death after updates

Hi everyone!


My girlfriends laptop (MSI GV62 8RD) started to crash with bsod after a driver update. It bareley stays on, witout restarting, more than 5 minutes. I reinstalled windows first because I didn't know what causes the problem, but after a while, it started to crash again... I reinstalled windows again but I didn't connect to my wifi, so any update was downloaded and the laptop worked perfectly for a very long time, I created a restore point and then turn the wifi on and after some minutes, crashed again. Then, I restored to the initial state, without internet connection and worked fine for hours... Then I connected to Internet and crashed again after a while... So I think there is no doubt that a driver is messing the system, but I don't know how to find the responsible and how to fix it. It bareley stays on 5 minutes, and some times less, so I don't have much time to do things, and if I restart to safe mode, it crashes too just before the restart.

:)

 

Blue screen of death issue

Hi Malcolm,

Blue screen of death error can be caused either by hardware failure or software compatibility. To help you resolve the blue screen of death issue, we would like to get more information:

• Please provide the complete stop error message that you are getting.
• Were there any changes made prior to the issue?

We recommend following the troubleshooting steps in the article:
Troubleshoot blue screen errors

Should you need further help, you're always welcome to post back.

 

Blue Screen of Death (Crash) When Playing Games


Nothing for step 10.

Step 11 -

 

Blue Screen of death

Hi Cruize,

Thank you for posting your query in Microsoft Community.

I understand the inconvenience you are facing. Let me help you in resolving the issue.

I would appreciate if you can provide us the following information to help us understand the issue better.

• Are you able to boot to the desktop?
• What is the exact error message you get on the screen?

I would suggest you refer to the following Microsoft article on
Troubleshoot blue screen errors and check.

http://windows.microsoft.com/en-us/windows-10/troubleshoot-blue-screen-errors

Reference: Refer to the following Wiki article created by ZigZag3143 (MS - MVP) on
Blue Screen of Death (BSOD).

BSOD Finding and fixing them

Keep us posted on Windows related queries and we will be happy to assist you further.