Windows 10: Blue screen of death. Forgot admin password

hi

Got blue screen with the code “system service exception”

as it enters the recovery after two tries to load it demands adminstrator password to use any of the options like recovery or use last version. Forgot password. Safe mode unavailable either.


any suggestions ?

:)

 

admin password?

You can reset the Admin Password using Windows XP repair; See Here for step by step.

*Toast :toast:

 

Forgot admin password

Hi,

Thank you for posing your response.

As you are in a state were your account is completely inaccessible, I suggest that you try to access in build admin account and check if you are able to access the desktop.

To access the in built administrator account follow the steps below

Step 1: Follow the steps to enable Built-in Administrator account:

• As you are stuck min Safe Mode, in the sign-in
  screen, press and hold shift key and click on the
  power icon. Here click on Restart and then Restart now.
• Type: net user administrator /active:yes (To enable Built –in Administrator account give the command Active: No).
• Then press ENTER.

Step 2: From Built-in Administrator account give Administrator rights to your user account:

• Press Windows Key + X key and click Control Panel.
• Click on User account.
• Click on Manage another account.
• Click on your user account.
• Click on reset the password.
• Restart the computer and check if you are able to login.

Note: Once done exist the build in admin account by typing the command
net user administrator /active:no

Hope this helps

 

Blue screen of death issue

Hi Malcolm,

Blue screen of death error can be caused either by hardware failure or software compatibility. To help you resolve the blue screen of death issue, we would like to get more information:

• Please provide the complete stop error message that you are getting.
• Were there any changes made prior to the issue?

We recommend following the troubleshooting steps in the article:
Troubleshoot blue screen errors

Should you need further help, you're always welcome to post back.