Windows 10: Blue Screen of Death - Graphics Related most likely.

Hi folks,


I'm having a lot of trouble with my custom-built computer recently, on random occasionally during a graphically intense game I will get a BSOD and sometimes I get the BSOD either when I immediately exit from the game or exit from the game and shut down my computer.


Most likely it'll be a graphics issue because it only happens when games are in the equation. I have my graphics drivers up to date and I also completely reformatted my computer from scratch but it still happens. I'm hoping it's not a defective graphics card because it's an Nvidia 1080 and it wasn't cheap =(


I've installed WhoCrashed and have some readouts if anyone can make sense of it? I'd greatly appreciate it.


System Information (local)

--------------------------------------------------------------------------------



Computer name: SCOTTPC

Windows version: Windows 10 , 10.0, version 1809, build: 17763

Windows dir: C:\Windows

Hardware: All Series, ASUS, ASUSTeK COMPUTER INC., Z87-PRO

CPU: GenuineIntel Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz Intel8664, level: 6

8 logical processors, active mask: 255

RAM: 17104257024 bytes (15.9GB)


On Sun 29/09/2019 20:49:07 your computer crashed or a problem was reported

crash dump file: C:\Windows\Minidump\093019-5093-01.dmp

This was probably caused by the following module: ntoskrnl.exe (nt+0x1B4040)

Bugcheck code: 0xA (0x19AB30010, 0x2, 0x1, 0xFFFFF804634B7D12)

Error: IRQL_NOT_LESS_OR_EQUAL

file path: C:\Windows\system32\ntoskrnl.exe

product: Microsoft® Windows® Operating System

company: Microsoft Corporation

description: NT Kernel & System

Bug check description: This indicates that Microsoft Windows or a kernel-mode driver accessed paged memory at DISPATCH_LEVEL or above. This is a software bug.

This bug check belongs to the crash dump test that you have performed with WhoCrashed or other software. It means that a crash dump file was properly written out.

The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.


On Sun 29/09/2019 20:49:07 your computer crashed or a problem was reported

crash dump file: C:\Windows\MEMORY.DMP

This was probably caused by the following module: ntkrnlmp.exe (nt!setjmpex+0x7F09)

Bugcheck code: 0xA (0x19AB30010, 0x2, 0x1, 0xFFFFF804634B7D12)

Error: IRQL_NOT_LESS_OR_EQUAL

Bug check description: This indicates that Microsoft Windows or a kernel-mode driver accessed paged memory at DISPATCH_LEVEL or above. This is a software bug.

This bug check belongs to the crash dump test that you have performed with WhoCrashed or other software. It means that a crash dump file was properly written out.

The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.


I've tried endless amounts of Googling and trying out different things like disabling second monitor (I use two 4k screens), disabling increased text size, different Nvidia drivers, etc. Things like motherboard bios are up to date as well.


Any thoughts, I'd humbly appreciate.

Thank you.

:)

 

Blue screen of death issue

Hi Malcolm,

Blue screen of death error can be caused either by hardware failure or software compatibility. To help you resolve the blue screen of death issue, we would like to get more information:

• Please provide the complete stop error message that you are getting.
• Were there any changes made prior to the issue?

We recommend following the troubleshooting steps in the article:
Troubleshoot blue screen errors

Should you need further help, you're always welcome to post back.

 

Blue Screen of death

Hi Cruize,

Thank you for posting your query in Microsoft Community.

I understand the inconvenience you are facing. Let me help you in resolving the issue.

I would appreciate if you can provide us the following information to help us understand the issue better.

• Are you able to boot to the desktop?
• What is the exact error message you get on the screen?

I would suggest you refer to the following Microsoft article on
Troubleshoot blue screen errors and check.

http://windows.microsoft.com/en-us/windows-10/troubleshoot-blue-screen-errors

Reference: Refer to the following Wiki article created by ZigZag3143 (MS - MVP) on
Blue Screen of Death (BSOD).

BSOD Finding and fixing them

Keep us posted on Windows related queries and we will be happy to assist you further.

 

Blue Screen of Death (Crash) When Playing Games


Nothing for step 10.

Step 11 -