Windows 10: Blue Screen of Death on Dell Optiplex 5090 running Windows 11 24H2

On a Dell Optiplex 5090 desktop running Windows 11 24H2, I've had four BSODs today. I ran the Dell Command Updater today, which updated the bios and tpm2 firmware. Windows Update is up to date. I have a Kingstin SSD which I updated the firmware on. No additional add-in cards have been installed in the system.I'm still getting intermittent BSODs.How can I stop them?

:)

 

May 10, 2022 KB5013943 Windows 11 Cumulative Update

Both my home PCs - Dell Optiplex 5090 and my Dell XPS 13 9305 purchased this year (2022) experienced a Blue Screen of Death

after I installed the May 10, 2022 update for Windows 11 (KB5013943). My Dell Optiplex 5090 had the error "APC_INDEX_MISMATCH.”

Nothing worked to recover my PCs until I was able to use a Restore Point created right before the update was applied.

I have paused my updates for a month. For me, it is not simply that certain Applications, such as Microsoft Teams, that didn't work --

the PCs would not Boot. I plan to reach out to Microsoft Tech support to tell Microsoft Corp, that They have a problem.

 

windows 10 blue screen of death, bad pool header

hi I am getting frequent blue screen of death with a bad pool header error on a Dell Optiplex 990 SFF Core i5 3.10GHz 8GB RAM 500GB HDD Windows 10 PC Desktop that I just bought from ebay

the seller is not replying and I have 11 days to wait till ebay can step in to do a return so I am wondering if anyone can talk/walk me through a diagnostics or a fix please

***Post moved by the moderator to the appropriate forum category.***

 

Blue screen of death issue

Hi Malcolm,

Blue screen of death error can be caused either by hardware failure or software compatibility. To help you resolve the blue screen of death issue, we would like to get more information:

• Please provide the complete stop error message that you are getting.
• Were there any changes made prior to the issue?

We recommend following the troubleshooting steps in the article:
Troubleshoot blue screen errors

Should you need further help, you're always welcome to post back.