Windows 10: Blue Screen of Death Once an Hour

Discus and support Blue Screen of Death Once an Hour in Windows 10 BSOD Crashes and Debugging to solve the problem; I keep getting a BSOD, approximately once an hour or so. Here is the dump from event log Log Name: System Source:... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by _MeRC_, May 23, 2020.

  1. _MeRC_ Win User

    Blue Screen of Death Once an Hour


    I keep getting a BSOD, approximately once an hour or so. Here is the dump from event log



    Log Name: System

    Source: Microsoft-Windows-Kernel-Power

    Date: 5/23/2020 11:52:25 PM

    Event ID: 41

    Task Category: 63

    Level: Critical

    Keywords: 70368744177664,2

    User: SYSTEM

    Computer: DESKTOP-45S1EB0

    Description:

    The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.

    Event Xml:

    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

    <System>

    <Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331c3b3a-2005-44c2-ac5e-77220c37d6b4}" />

    <EventID>41</EventID>

    <Version>6</Version>

    <Level>1</Level>

    <Task>63</Task>

    <Opcode>0</Opcode>

    <Keywords>0x8000400000000002</Keywords>

    <TimeCreated SystemTime="2020-05-24T06:52:25.438390600Z" />

    <EventRecordID>1529</EventRecordID>

    <Correlation />

    <Execution ProcessID="4" ThreadID="8" />

    <Channel>System</Channel>

    <Computer>DESKTOP-45S1EB0</Computer>

    <Security UserID="S-1-5-18" />

    </System>

    <EventData>

    <Data Name="BugcheckCode">26</Data>

    <Data Name="BugcheckParameter1">0x403</Data>

    <Data Name="BugcheckParameter2">0xfffff600003a2148</Data>

    <Data Name="BugcheckParameter3">0x80000000d441f867</Data>

    <Data Name="BugcheckParameter4">0xfffff600003a9248</Data>

    <Data Name="SleepInProgress">0</Data>

    <Data Name="PowerButtonTimestamp">0</Data>

    <Data Name="BootAppStatus">0</Data>

    <Data Name="Checkpoint">0</Data>

    <Data Name="ConnectedStandbyInProgress">false</Data>

    <Data Name="SystemSleepTransitionsToOn">0</Data>

    <Data Name="CsEntryScenarioInstanceId">0</Data>

    <Data Name="BugcheckInfoFromEFI">false</Data>

    <Data Name="CheckpointStatus">0</Data>

    </EventData>

    </Event>


    This aswell




    Log Name: System

    Source: Microsoft-Windows-DriverFrameworks-UserMode

    Date: 5/23/2020 11:53:30 PM

    Event ID: 10110

    Task Category: User-mode Driver problems.

    Level: Critical

    Keywords:

    User: SYSTEM

    Computer: DESKTOP-45S1EB0

    Description:

    A problem has occurred with one or more user-mode drivers and the hosting process has been terminated. This may temporarily interrupt your ability to access the devices.

    Event Xml:

    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

    <System>

    <Provider Name="Microsoft-Windows-DriverFrameworks-UserMode" Guid="{2e35aaeb-857f-4beb-a418-2e6c0e54d988}" />

    <EventID>10110</EventID>

    <Version>1</Version>

    <Level>1</Level>

    <Task>64</Task>

    <Opcode>0</Opcode>

    <Keywords>0x2000000000000000</Keywords>

    <TimeCreated SystemTime="2020-05-24T06:53:30.357949200Z" />

    <EventRecordID>1560</EventRecordID>

    <Correlation />

    <Execution ProcessID="900" ThreadID="124" />

    <Channel>System</Channel>

    <Computer>DESKTOP-45S1EB0</Computer>

    <Security UserID="S-1-5-18" />

    </System>

    <UserData>

    <UMDFHostProblem xmlns="http://www.microsoft.com/DriverFrameworks/UserMode/Event">

    <LifetimeId>{f2ebd3ba-d31f-43d1-a0f9-6ccb6a8819a3}</LifetimeId>

    <Problem>3</Problem>

    <DetectedBy>2</DetectedBy>

    <ActiveOperation>0</ActiveOperation>

    <ExitCode>259</ExitCode>

    <Message>0</Message>

    <Status>4294967295</Status>

    </UMDFHostProblem>

    </UserData>

    </Event>


    And




    Log Name: System

    Source: Microsoft-Windows-DriverFrameworks-UserMode

    Date: 5/23/2020 11:53:30 PM

    Event ID: 10111

    Task Category: User-mode Driver problems.

    Level: Critical

    Keywords:

    User: SYSTEM

    Computer: DESKTOP-45S1EB0

    Description:

    The device HID-compliant headset location unknown is offline due to a user-mode driver crash. Windows will attempt to restart the device 5 more times. Please contact the device manufacturer for more information about this problem.

    Event Xml:

    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

    <System>

    <Provider Name="Microsoft-Windows-DriverFrameworks-UserMode" Guid="{2e35aaeb-857f-4beb-a418-2e6c0e54d988}" />

    <EventID>10111</EventID>

    <Version>1</Version>

    <Level>1</Level>

    <Task>64</Task>

    <Opcode>0</Opcode>

    <Keywords>0x2000000000000000</Keywords>

    <TimeCreated SystemTime="2020-05-24T06:53:30.359264900Z" />

    <EventRecordID>1561</EventRecordID>

    <Correlation />

    <Execution ProcessID="900" ThreadID="124" />

    <Channel>System</Channel>

    <Computer>DESKTOP-45S1EB0</Computer>

    <Security UserID="S-1-5-18" />

    </System>

    <UserData>

    <UmdfDeviceOffline xmlns="http://www.microsoft.com/DriverFrameworks/UserMode/Event">

    <LifetimeId>{f2ebd3ba-d31f-43d1-a0f9-6ccb6a8819a3}</LifetimeId>

    <FriendlyName>HID-compliant headset</FriendlyName>

    <Location>unknown</Location>

    <InstanceId>HID\VID_0951&amp;PID_16A4&amp;MI_03&amp;COL02\8&amp;2DFA5F00&amp;0&amp;0001</InstanceId>

    <RestartCount>5</RestartCount>

    </UmdfDeviceOffline>

    </UserData>

    </Event>


    For some reason there are also random errors in the event viewer stating that "Performance power management features on processor 8 in group 0 are disabled due to a firmware problem. Check with the computer manufacturer for updated firmware." and "The previous system shutdown at 11:39:15 PM on ‎5/‎23/‎2020 was unexpected." Except, the system didn't shutdown at that time?


    This computer is brand new and here are the specs:


    Operating System: Windows 10 Home 64-bit 10.0, Build 18363 18362.19h1_release.190318-1202

    BIOS: BIOS Date: 06/17/19 19:58:56 Ver: 05.0000D type: BIOS

    Processor: AMD Ryzen 5 3600 6-Core Processor 12 CPUs, ~3.6GHz

    Memory: 16384MB RAM

    Available OS Memory: 16316MB RAM

    DirectX Version: DirectX 12

    Card name: AMD Radeon RX 5700 8151mb

    :)
     
    _MeRC_, May 23, 2020
    #1
  2. Ryan Pag Win User

    Blue screen of death issue

    Hi Malcolm,

    Blue screen of death error can be caused either by hardware failure or software compatibility. To help you resolve the blue screen of death issue, we would like to get more information:

    • Please provide the complete stop error message that you are getting.
    • Were there any changes made prior to the issue?

    We recommend following the troubleshooting steps in the article:
    Troubleshoot blue screen errors


    Should you need further help, you're always welcome to post back.
     
    Ryan Pag, May 23, 2020
    #2
  3. John Sarc Win User
    Blue Screen of Death

    We appreciate the information.

    To get better assistance in resolving Blue Screen of Death, we suggest that you get in touch with our
    Answer Desk as it has the experts and advanced troubleshooting steps regarding this issue.

    Regards.
     
    John Sarc, May 23, 2020
    #3
  4. Blue Screen of Death Once an Hour

    Blue Screen of death

    Hi Cruize,

    Thank you for posting your query in Microsoft Community.

    I understand the inconvenience you are facing. Let me help you in resolving the issue.

    I would appreciate if you can provide us the following information to help us understand the issue better.

    • Are you able to boot to the desktop?
    • What is the exact error message you get on the screen?
    I would suggest you refer to the following Microsoft article on
    Troubleshoot blue screen errors and check.

    http://windows.microsoft.com/en-us/windows-10/troubleshoot-blue-screen-errors

    Reference: Refer to the following Wiki article created by ZigZag3143 (MS - MVP) on
    Blue Screen of Death (BSOD).

    BSOD Finding and fixing them

    Keep us posted on Windows related queries and we will be happy to assist you further.
     
    Nachappa C K, May 23, 2020
    #4
Thema:

Blue Screen of Death Once an Hour

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