Windows 10: Blue Screen of Death Once an Hour

I keep getting a BSOD, approximately once an hour or so. Here is the dump from event log



Log Name: System

Source: Microsoft-Windows-Kernel-Power

Date: 5/23/2020 11:52:25 PM

Event ID: 41

Task Category: 63

Level: Critical

Keywords: 70368744177664,2

User: SYSTEM

Computer: DESKTOP-45S1EB0

Description:

The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.

Event Xml:

<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

<System>

<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331c3b3a-2005-44c2-ac5e-77220c37d6b4}" />

<EventID>41</EventID>

<Version>6</Version>

<Level>1</Level>

<Task>63</Task>

<Opcode>0</Opcode>

<Keywords>0x8000400000000002</Keywords>

<TimeCreated SystemTime="2020-05-24T06:52:25.438390600Z" />

<EventRecordID>1529</EventRecordID>

<Correlation />

<Execution ProcessID="4" ThreadID="8" />

<Channel>System</Channel>

<Computer>DESKTOP-45S1EB0</Computer>

<Security UserID="S-1-5-18" />

</System>

<EventData>

<Data Name="BugcheckCode">26</Data>

<Data Name="BugcheckParameter1">0x403</Data>

<Data Name="BugcheckParameter2">0xfffff600003a2148</Data>

<Data Name="BugcheckParameter3">0x80000000d441f867</Data>

<Data Name="BugcheckParameter4">0xfffff600003a9248</Data>

<Data Name="SleepInProgress">0</Data>

<Data Name="PowerButtonTimestamp">0</Data>

<Data Name="BootAppStatus">0</Data>

<Data Name="Checkpoint">0</Data>

<Data Name="ConnectedStandbyInProgress">false</Data>

<Data Name="SystemSleepTransitionsToOn">0</Data>

<Data Name="CsEntryScenarioInstanceId">0</Data>

<Data Name="BugcheckInfoFromEFI">false</Data>

<Data Name="CheckpointStatus">0</Data>

</EventData>

</Event>


This aswell




Log Name: System

Source: Microsoft-Windows-DriverFrameworks-UserMode

Date: 5/23/2020 11:53:30 PM

Event ID: 10110

Task Category: User-mode Driver problems.

Level: Critical

Keywords:

User: SYSTEM

Computer: DESKTOP-45S1EB0

Description:

A problem has occurred with one or more user-mode drivers and the hosting process has been terminated. This may temporarily interrupt your ability to access the devices.

Event Xml:

<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

<System>

<Provider Name="Microsoft-Windows-DriverFrameworks-UserMode" Guid="{2e35aaeb-857f-4beb-a418-2e6c0e54d988}" />

<EventID>10110</EventID>

<Version>1</Version>

<Level>1</Level>

<Task>64</Task>

<Opcode>0</Opcode>

<Keywords>0x2000000000000000</Keywords>

<TimeCreated SystemTime="2020-05-24T06:53:30.357949200Z" />

<EventRecordID>1560</EventRecordID>

<Correlation />

<Execution ProcessID="900" ThreadID="124" />

<Channel>System</Channel>

<Computer>DESKTOP-45S1EB0</Computer>

<Security UserID="S-1-5-18" />

</System>

<UserData>

<UMDFHostProblem xmlns="http://www.microsoft.com/DriverFrameworks/UserMode/Event">

<LifetimeId>{f2ebd3ba-d31f-43d1-a0f9-6ccb6a8819a3}</LifetimeId>

<Problem>3</Problem>

<DetectedBy>2</DetectedBy>

<ActiveOperation>0</ActiveOperation>

<ExitCode>259</ExitCode>

<Message>0</Message>

<Status>4294967295</Status>

</UMDFHostProblem>

</UserData>

</Event>


And




Log Name: System

Source: Microsoft-Windows-DriverFrameworks-UserMode

Date: 5/23/2020 11:53:30 PM

Event ID: 10111

Task Category: User-mode Driver problems.

Level: Critical

Keywords:

User: SYSTEM

Computer: DESKTOP-45S1EB0

Description:

The device HID-compliant headset location unknown is offline due to a user-mode driver crash. Windows will attempt to restart the device 5 more times. Please contact the device manufacturer for more information about this problem.

Event Xml:

<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

<System>

<Provider Name="Microsoft-Windows-DriverFrameworks-UserMode" Guid="{2e35aaeb-857f-4beb-a418-2e6c0e54d988}" />

<EventID>10111</EventID>

<Version>1</Version>

<Level>1</Level>

<Task>64</Task>

<Opcode>0</Opcode>

<Keywords>0x2000000000000000</Keywords>

<TimeCreated SystemTime="2020-05-24T06:53:30.359264900Z" />

<EventRecordID>1561</EventRecordID>

<Correlation />

<Execution ProcessID="900" ThreadID="124" />

<Channel>System</Channel>

<Computer>DESKTOP-45S1EB0</Computer>

<Security UserID="S-1-5-18" />

</System>

<UserData>

<UmdfDeviceOffline xmlns="http://www.microsoft.com/DriverFrameworks/UserMode/Event">

<LifetimeId>{f2ebd3ba-d31f-43d1-a0f9-6ccb6a8819a3}</LifetimeId>

<FriendlyName>HID-compliant headset</FriendlyName>

<Location>unknown</Location>

<InstanceId>HID\VID_0951&amp;PID_16A4&amp;MI_03&amp;COL02\8&amp;2DFA5F00&amp;0&amp;0001</InstanceId>

<RestartCount>5</RestartCount>

</UmdfDeviceOffline>

</UserData>

</Event>


For some reason there are also random errors in the event viewer stating that "Performance power management features on processor 8 in group 0 are disabled due to a firmware problem. Check with the computer manufacturer for updated firmware." and "The previous system shutdown at 11:39:15 PM on ‎5/‎23/‎2020 was unexpected." Except, the system didn't shutdown at that time?


This computer is brand new and here are the specs:


Operating System: Windows 10 Home 64-bit 10.0, Build 18363 18362.19h1_release.190318-1202

BIOS: BIOS Date: 06/17/19 19:58:56 Ver: 05.0000D type: BIOS

Processor: AMD Ryzen 5 3600 6-Core Processor 12 CPUs, ~3.6GHz

Memory: 16384MB RAM

Available OS Memory: 16316MB RAM

DirectX Version: DirectX 12

Card name: AMD Radeon RX 5700 8151mb

:)

 

Blue screen of death issue

Hi Malcolm,

Blue screen of death error can be caused either by hardware failure or software compatibility. To help you resolve the blue screen of death issue, we would like to get more information:

• Please provide the complete stop error message that you are getting.
• Were there any changes made prior to the issue?

We recommend following the troubleshooting steps in the article:
Troubleshoot blue screen errors

Should you need further help, you're always welcome to post back.

 

Blue Screen of Death

We appreciate the information.

To get better assistance in resolving Blue Screen of Death, we suggest that you get in touch with our
Answer Desk as it has the experts and advanced troubleshooting steps regarding this issue.

Regards.

 

Blue Screen of death

Hi Cruize,

Thank you for posting your query in Microsoft Community.

I understand the inconvenience you are facing. Let me help you in resolving the issue.

I would appreciate if you can provide us the following information to help us understand the issue better.

• Are you able to boot to the desktop?
• What is the exact error message you get on the screen?

I would suggest you refer to the following Microsoft article on
Troubleshoot blue screen errors and check.

http://windows.microsoft.com/en-us/windows-10/troubleshoot-blue-screen-errors

Reference: Refer to the following Wiki article created by ZigZag3143 (MS - MVP) on
Blue Screen of Death (BSOD).

BSOD Finding and fixing them

Keep us posted on Windows related queries and we will be happy to assist you further.