Windows 10: Blue Screen UNEXPECTED_KERNEL_MODE_TRAP_M (1000007f) (EXCEPTION_DOUBLE_FAULT)

Discus and support Blue Screen UNEXPECTED_KERNEL_MODE_TRAP_M (1000007f) (EXCEPTION_DOUBLE_FAULT) in Windows 10 BSOD Crashes and Debugging to solve the problem; Hello, Since last week one Windows 10 Enterprise (1809) machine has occasional BSODs, mainly when the machine is not being used as much. The device... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by LukeUni, Mar 6, 2019.

  1. LUKEUNI
    LukeUni Win User

    Blue Screen UNEXPECTED_KERNEL_MODE_TRAP_M (1000007f) (EXCEPTION_DOUBLE_FAULT)


    Hello,


    Since last week one Windows 10 Enterprise (1809) machine has occasional BSODs, mainly when the machine is not being used as much.

    The device is a Lenovo Thinkpad Carbon X1 4th Gen and the user recently installed some Bluetooth Headset drivers. Removing them did not fix the issue.


    All drivers are on the newest version and there are no Windows Updates available. From my non-expert analysis of the dump the issue isn't an Stack Overflow. I don't really know how to handle the information "EXCEPTION_DOUBLE_FAULT". Any ideas how to fix this?


    Below the analysis of the dump file. I can provide the file if needed.


    *******************************************************************************

    * *

    * Bugcheck Analysis *

    * *

    *******************************************************************************


    Use !analyze -v to get detailed debugging information.


    BugCheck 1000007F, {8, fffff8065b470e50, fffff90647468ef0, fffff80658b7f361}


    *** WARNING: Unable to verify timestamp for virtual_file.sys

    *** ERROR: Module load completed but symbols could not be loaded for virtual_file.sys

    Probably caused by : wcifs.sys ( wcifs!WcOpenSourceFile+1d9 )


    Followup: MachineOwner

    ---------


    0: kd> !analyze -v

    *******************************************************************************

    * *

    * Bugcheck Analysis *

    * *

    *******************************************************************************


    UNEXPECTED_KERNEL_MODE_TRAP_M (1000007f)

    This means a trap occurred in kernel mode, and it's a trap of a kind

    that the kernel isn't allowed to have/catch (bound trap) or that

    is always instant death (double fault). The first number in the

    bugcheck params is the number of the trap (8 = double fault, etc)

    Consult an Intel x86 family manual to learn more about what these

    traps are. Here is a *portion* of those codes:

    If kv shows a taskGate

    use .tss on the part before the colon, then kv.

    Else if kv shows a trapframe

    use .trap on that value

    Else

    .trap on the appropriate frame will show where the trap was taken

    (on x86, this will be the ebp that goes with the procedure KiTrap)

    Endif

    kb will then show the corrected stack.

    Arguments:

    Arg1: 0000000000000008, EXCEPTION_DOUBLE_FAULT

    Arg2: fffff8065b470e50

    Arg3: fffff90647468ef0

    Arg4: fffff80658b7f361



    Debugging Details:

    ------------------

    KEY_VALUES_STRING: 1

    TIMELINE_ANALYSIS: 1

    DUMP_CLASS: 1


    DUMP_QUALIFIER: 400


    BUILD_VERSION_STRING: 10.0.17763.316 (WinBuild.160101.0800)

    SYSTEM_MANUFACTURER: LENOVO


    SYSTEM_PRODUCT_NAME: 20FB006AMZ


    SYSTEM_SKU: LENOVO_MT_20FB_BU_Think_FM_ThinkPad X1 Carbon 4th


    SYSTEM_VERSION: ThinkPad X1 Carbon 4th


    BIOS_VENDOR: LENOVO


    BIOS_VERSION: N1FET67W (1.41 )


    BIOS_DATE: 01/16/2019


    BASEBOARD_MANUFACTURER: LENOVO


    BASEBOARD_PRODUCT: 20FB006AMZ


    BASEBOARD_VERSION: SDK0J40697 WIN


    DUMP_TYPE: 2


    DUMP_FILE_ATTRIBUTES: 0x8

    Kernel Generated Triage Dump


    BUGCHECK_P1: 8


    BUGCHECK_P2: fffff8065b470e50


    BUGCHECK_P3: fffff90647468ef0


    BUGCHECK_P4: fffff80658b7f361


    BUGCHECK_STR: 0x7f_8


    STACK_OVERFLOW: Stack Limit: fffff90647469000. Use (kF) and (!stackusage) to investigate stack usage.


    CPU_COUNT: 4


    CPU_MHZ: af8


    CPU_VENDOR: GenuineIntel


    CPU_FAMILY: 6


    CPU_MODEL: 4e


    CPU_STEPPING: 3


    CPU_MICROCODE: 6,4e,3,0 (F,M,S,R) SIG: C6'00000000 (cache) C6'00000000 (init)


    BLACKBOXBSD: 1 (!blackboxbsd)


    BLACKBOXPNP: 1 (!blackboxpnp)


    BLACKBOXWINLOGON: 1


    CUSTOMER_CRASH_COUNT: 1


    DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT


    PROCESS_NAME: LocalBridge.ex


    CURRENT_IRQL: 2


    ANALYSIS_SESSION_HOST: IWI-ZERATUL


    ANALYSIS_SESSION_TIME: 03-05-2019 15:52:34.0320


    ANALYSIS_VERSION: 10.0.17134.1 amd64fre


    LAST_CONTROL_TRANSFER: from fffff80658b40980 to fffff80658b7f361


    STACK_TEXT:

    fffff906`47468ef0 fffff806`58b40980 : 00000000`00000000 00000000`0000ce12 00000000`00000000 00000000`00000000 : nt!MiFlushTbList+0x31

    fffff906`47469040 fffff****93b0 00000000`00000000 ffffa981`00001000 00000000`00001000 : nt!MiCommitPoolMemory+0x5f7

    fffff906`474692e0 fffff********863 00000000`00000000 : nt!RtlpHpAllocVA+0xf5

    fffff906`47469470 fffff806`58b3d8d6 : fffff806`00000000 ffffa981`19700000 00000000`0000000e fffff806`58d98382 : nt!RtlpHpSegMgrCommit+0x1c1

    fffff906`47469560 fffff****`5****d4e624f 00000000`00000000 : nt!ExAllocateHeapPool+0x98b

    fffff906`47469860 fffff806`59134339 : 00000000`00000000 00000000`00000056 fffff806`58f77c80 fffff806`58f7****bf0 : nt!ObpCaptureObjectCreateInformation+0x1cd

    fffff906`47469a50 fffff****`47469c30 fffff****81`221ee6e0 : FLTMGR!FltCreateFileEx2+0xd8

    fffff906`47469f00 fffff80e`3b3efbc0 : 00000000`00000000 ffffa981`1a161010 00000000`00000000 ffff9587`9dd3b868 : wcifs!WcOpenSourceFile+0x1d9

    fffff906`4746a0****7`a23d7a********06`00000001 00000000`00000000 00000000`00000000 00000000`0000002****06`4746b6d****c0 00000000`00000000 : virtual_file+0x1ae94

    fffff906`4746b02****d8



    THREAD_SHA1_HASH_MOD_FUNC: b0f91932235c1b837889e7db1407b1bc45fcc47f


    THREAD_SHA1_HASH_MOD_FUNC_OFFSET: 6e8717151449c9bcb7d4d44cb2445e80d0a42837


    THREAD_SHA1_HASH_MOD: ba4d1cc9fe39ac69aedb18fc499bf64816a645b5


    FOLLOWUP_IP:

    wcifs!WcOpenSourceFile+1d9

    fffff80e`3b3ef925 0f1f440000 nop dword ptr [rax+rax]


    FAULT_INSTR_CODE: 441f0f


    SYMBOL_STACK_INDEX: 13


    SYMBOL_NAME: wcifs!WcOpenSourceFile+1d9


    FOLLOWUP_NAME: MachineOwner


    MODULE_NAME: wcifs


    IMAGE_NAME: wcifs.sys


    DEBUG_FLR_IMAGE_TIMESTAMP: 0


    IMAGE_VERSION: 10.0.17763.194


    STACK_COMMAND: .thread ; .cxr ; kb


    BUCKET_ID_FUNC_OFFSET: 1d9


    FAILURE_BUCKET_ID: 0x7f_8_wcifs!WcOpenSourceFile


    BUCKET_ID: 0x7f_8_wcifs!WcOpenSourceFile


    PRIMARY_PROBLEM_CLASS: 0x7f_8_wcifs!WcOpenSourceFile


    TARGET_TIME: 2019-02-28T22:34:01.000Z


    OSBUILD: 17763


    OSSERVICEPACK: 316


    SERVICEPACK_NUMBER: 0


    OS_REVISION: 0


    SUITE_MASK: 272


    PRODUCT_TYPE: 1


    OSPLATFORM_TYPE: x64


    OSNAME: Windows 10


    OSEDITION: Windows 10 WinNt TerminalServer SingleUserTS


    OS_LOCALE:


    USER_LCID: 0


    OSBUILD_TIMESTAMP: unknown_date


    BUILDDATESTAMP_STR: 160101.0800


    BUILDLAB_STR: WinBuild


    BUILDOSVER_STR: 10.0.17763.316


    ANALYSIS_SESSION_ELAPSED_TIME: dda


    ANALYSIS_SOURCE: KM


    FAILURE_ID_HASH_STRING: km:0x7f_8_wcifs!wcopensourcefile


    FAILURE_ID_HASH: {659d2b8d-f9d5-21dc-8f4d-6472d90b9136}



    Additional Output:


    Followup: MachineOwner

    ---------



    0: kd> kF

    # Memory Child-SP RetAddr Call Site

    00 fffff906`47468ef0 fffff806`58b40980 nt!MiFlushTbList+0x31

    01 150 fffff906`47469040 fffff806`58b40267 nt!MiFlushTbAsNeeded+0x120

    02 150 fffff906`47469190 fffff806`58b3f953 nt!MiCommitPoolMemory+0x5f7

    03 150 fffff906`474692e0 fffff806`58b3e8a4 nt!MmAllocatePoolMemory+0xf3

    04 60 fffff906`47469340 fffff806`58b3e6dd nt!RtlpHpEnvAllocVA+0xc4

    05 70 fffff906`474693b0 fffff806`58b3db85 nt!RtlpHpAllocVA+0xf5

    06 c0 fffff906`47469470 fffff806`58b3d8d6 nt!RtlpHpSegMgrCommit+0x1c1

    07 f0 fffff906`47469560 fffff****`58cc4457 nt!RtlpHpLfhSubsegmentCommitBlock+0x9b

    09 90 fffff906`47469690 fffff806`58b5717b nt!RtlpHpLfhSlotAllocate+0x16cf37

    0a e0 fffff906`47469770 fffff806`58de606d nt!ExAllocateHeapPool+0x98b

    0b f0 fffff906`47469860 fffff806`59134339 nt!ExAllocatePoolWithTag+0x3d

    0c e0 fffff906`47469940 fffff806`5913408d nt!ObpCaptureObjectName+0x199

    0d 80 fffff906`474699c0 fffff806`59134487 nt!ObpCaptureObjectCreateInformation+0x1cd

    0e 90 fffff906`47469a50 fffff806`5908a924 nt!ObOpenObjectByNameEx+0xa7

    0f 140 fffff906`47469b90 fffff****728 FLTMGR!FltpCreateFile+0x1da

    12 100 fffff906`47469dd0 fffff80e`3b3ef925 FLTMGR!FltCreateFileEx2+0xd8

    13 130 fffff906`47469f00 fffff80e`3b3efbc0 wcifs!WcOpenSourceFile+0x1d9

    14 180 fffff906`4746a080 fffff80e`3b3e02a9 wcifs!WcGetSourceList+0x130

    15 100 fffff906`4746a180 fffff80e`3b3e05d9 wcifs!WcGetSetContextFileObject+0x34d

    16 120 fffff906`4746a2a0 fffff80e`3b3e21db wcifs!WcProcessWciReparsePointOpen+0xfd

    17 160 fffff906`4746a400 fffff80e`3500442e wcifs!WcPostCreate+0x4eb

    18 170 fffff906`4746a570 fffff80e`35003cf3 FLTMGR!FltpPerformPostCallbacks+0x32e

    19 d0 fffff906`4746a640 fffff80e`35006291 FLTMGR!FltpPassThroughCompletionWorker+0x73

    1a 70 fffff906`4746a6b0 fffff80e`3503d559 FLTMGR!FltpLegacyProcessingAfterPreCallbacksCompleted+0x301

    1b 70 fffff906`4746a720 fffff806`58b540d9 FLTMGR!FltpCreate+0x2f9

    1c b0 fffff906`4746a7d0 fffff806`58b554b4 nt!IofCallDriver+0x59

    1d 40 fffff906`4746a810 fffff806`59110d92 nt!IoCallDriverWithTracing+0x34

    1e 50 fffff906`4746a860 fffff806`59135fb9 nt!IopParseDevice+0x632

    1f 170 fffff906`4746a9d0 fffff806`591345bf nt!ObpLookupObjectName+0x719

    20 1d0 fffff906`4746aba0 fffff806`5908a924 nt!ObOpenObjectByNameEx+0x1df

    21 140 fffff906`4746ace0 fffff806`5908a509 nt!IopCreateFile+0x404

    22 a0 fffff906`4746ad80 fffff806`58c60685 nt!NtCreateFile+0x79

    23 90 fffff906`4746ae10 fffff806`58c53140 nt!KiSystemServiceCopyEnd+0x25

    24 20****d8

    0: kd> !stackusage

    Stack Usage By Function

    =================================================================================



    Size Count Module

    0x00000208 1 nt!KiSystemServiceCopyEnd

    0x000001D0 1 nt!ObpLookupObjectName

    0x00000180 1 wcifs!WcOpenSourceFile

    0x00000170 1 nt!IopParseDevice

    0x00000170 1 wcifs!WcPostCreate

    0x00000160 1 wcifs!WcProcessWciReparsePointOpen

    0x00000150 1 nt!MiCommitPoolMemory

    0x00000150 1 nt!MiFlushTbAsNeeded

    0x00000150 2 nt!MiFlushTbList

    0x00000140 2 nt!IopCreateFile

    0x00000140 1 nt!ObOpenObjectByNameEx

    0x00000140 1 nt!ObOpenObjectByNameEx

    0x00000130 1 FLTMGR!FltCreateFileEx2

    0x00000120 1 wcifs!WcGetSetContextFileObject

    0x00000100 1 FLTMGR!FltpCreateFile

    0x00000100 1 wcifs!WcGetSourceList

    0x000000F0 1 nt!RtlpHpSegMgrCommit

    0x000000F0 1 nt!ExAllocateHeapPool

    0x000000E0 1 nt!RtlpHpLfhSlotAllocate

    0x000000E0 1 nt!ExAllocatePoolWithTag

    0x000000D0 1 FLTMGR!FltpPerformPostCallbacks

    0x000000C0 1 nt!RtlpHpAllocVA

    0x000000B0 1 FLTMGR!FltpCreate

    0x000000A0 1 nt!RtlpHpSegLfhVsCommit

    0x000000A0 1 nt!IoCreateFileEx

    0x00000090 1 nt!RtlpHpLfhSubsegmentCommitBlock

    0x00000090 1 nt!NtCreateFile

    0x00000090 1 nt!ObpCaptureObjectCreateInformation

    0x00000080 1 nt!ObpCaptureObjectName

    0x00000070 1 nt!RtlpHpEnvAllocVA

    0x00000070 1 FLTMGR!FltpPassThroughCompletionWorker

    0x00000070 1 FLTMGR!FltpLegacyProcessingAfterPreCallbacksCompleted

    0x00000060 1 nt!MmAllocatePoolMemory

    0x00000050 1 nt!IoCallDriverWithTracing

    0x00000040 1 nt!IofCallDriver

    0x00000008 1 nt!KiServiceLinkage

    0x00000008 1 virtual_file



    Total Size: 0x00002138





    Stack Usage By Module

    =================================================================================



    Size Count Module

    0x00001630 27 nt

    0x00000670 5 wcifs

    0x00000490 6 FLTMGR

    0x00000008 1 virtual_file



    Total Size: 0x00002138

    0: kd> kf

    # Memory Child-SP RetAddr Call Site

    00 fffff906`47468ef0 fffff806`58b40980 nt!MiFlushTbList+0x31

    01 150 fffff906`47469040 fffff806`58b40267 nt!MiFlushTbAsNeeded+0x120

    02 150 fffff906`47469190 fffff806`58b3f953 nt!MiCommitPoolMemory+0x5f7

    03 150 fffff906`474692e0 fffff806`58b3e8a4 nt!MmAllocatePoolMemory+0xf3

    04 60 fffff906`47469340 fffff806`58b3e6dd nt!RtlpHpEnvAllocVA+0xc4

    05 70 fffff906`474693b0 fffff806`58b3db85 nt!RtlpHpAllocVA+0xf5

    06 c0 fffff906`47469470 fffff806`58b3d8d6 nt!RtlpHpSegMgrCommit+0x1c1

    07 f0 fffff906`47469560 fffff****`58cc4457 nt!RtlpHpLfhSubsegmentCommitBlock+0x9b

    09 90 fffff906`47469690 fffff806`58b5717b nt!RtlpHpLfhSlotAllocate+0x16cf37

    0a e0 fffff906`47469770 fffff806`58de606d nt!ExAllocateHeapPool+0x98b

    0b f0 fffff906`47469860 fffff806`59134339 nt!ExAllocatePoolWithTag+0x3d

    0c e0 fffff906`47469940 fffff806`5913408d nt!ObpCaptureObjectName+0x199

    0d 80 fffff906`474699c0 fffff806`59134487 nt!ObpCaptureObjectCreateInformation+0x1cd

    0e 90 fffff906`47469a50 fffff806`5908a924 nt!ObOpenObjectByNameEx+0xa7

    0f 140 fffff906`47469b90 fffff****728 FLTMGR!FltpCreateFile+0x1da

    12 100 fffff906`47469dd0 fffff80e`3b3ef925 FLTMGR!FltCreateFileEx2+0xd8

    13 130 fffff906`47469f00 fffff80e`3b3efbc0 wcifs!WcOpenSourceFile+0x1d9

    14 180 fffff906`4746a080 fffff80e`3b3e02a9 wcifs!WcGetSourceList+0x130

    15 100 fffff906`4746a180 fffff80e`3b3e05d9 wcifs!WcGetSetContextFileObject+0x34d

    16 120 fffff906`4746a2a0 fffff80e`3b3e21db wcifs!WcProcessWciReparsePointOpen+0xfd

    17 160 fffff906`4746a400 fffff80e`3500442e wcifs!WcPostCreate+0x4eb

    18 170 fffff906`4746a570 fffff80e`35003cf3 FLTMGR!FltpPerformPostCallbacks+0x32e

    19 d0 fffff906`4746a640 fffff80e`35006291 FLTMGR!FltpPassThroughCompletionWorker+0x73

    1a 70 fffff906`4746a6b0 fffff80e`3503d559 FLTMGR!FltpLegacyProcessingAfterPreCallbacksCompleted+0x301

    1b 70 fffff906`4746a720 fffff806`58b540d9 FLTMGR!FltpCreate+0x2f9

    1c b0 fffff906`4746a7d0 fffff806`58b554b4 nt!IofCallDriver+0x59

    1d 40 fffff906`4746a810 fffff806`59110d92 nt!IoCallDriverWithTracing+0x34

    1e 50 fffff906`4746a860 fffff806`59135fb9 nt!IopParseDevice+0x632

    1f 170 fffff906`4746a9d0 fffff806`591345bf nt!ObpLookupObjectName+0x719

    20 1d0 fffff906`4746aba0 fffff806`5908a924 nt!ObOpenObjectByNameEx+0x1df

    21 140 fffff906`4746ace0 fffff806`5908a509 nt!IopCreateFile+0x404

    22 a0 fffff906`4746ad80 fffff806`58c60685 nt!NtCreateFile+0x79

    23 90 fffff906`4746ae10 fffff806`58c53140 nt!KiSystemServiceCopyEnd+0x25

    24 20****d8



    Thanks in advance.

    :)
     
    LukeUni, Mar 6, 2019
    #1
  2. MICHAEL GALL
    Michael Gall Win User

    UNEXPECTED_KERNEL_MODE_TRAP_M (1000007f)

    Hi Felipe,

    For us to isolate the "UNEXPECTED_KERNEL_MODE_TRAP_M (1000007f)" error that you are getting, we would like to know the following:

    • Were there any changes made on your computer prior to the issue (e.g., updates, software installation)?
    • To make sure that we have not missed on anything, what troubleshooting steps have you done so far?

    This issue might occur due to some startup applications or hardware driver issues. As an initial resolution, we suggest that you check and follow the troubleshooting steps in this
    article to resolve it.

    We look forward to your response.
     
    Michael Gall, Mar 6, 2019
    #2
  3. FELIPEPITOL
    FelipePitol Win User
    UNEXPECTED_KERNEL_MODE_TRAP_M (1000007f)

    How can i fix that?

     
    FelipePitol, Mar 6, 2019
    #3
  4. ROAN T
    Roan T Win User

    Blue Screen UNEXPECTED_KERNEL_MODE_TRAP_M (1000007f) (EXCEPTION_DOUBLE_FAULT)

    Blue Screen

    Hi,





    Blue screens could be caused by problems with your computer’s hardware or with its driver. Still, we
    would like to know more about the issue. Please clarify the following:

    • Did you get a STOP code?
    • Did you install any hardware or driver recently?



    For basic troubleshooting steps to resolve blue screen errors, we suggest checking out this
    article and simply follow the steps.



    Feel free to contact us if you need further help.
     
    Roan T, Mar 6, 2019
    #4
Thema:

Blue Screen UNEXPECTED_KERNEL_MODE_TRAP_M (1000007f) (EXCEPTION_DOUBLE_FAULT)

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