Windows 10: Blue screen when printing

Discus and support Blue screen when printing in Windows 10 Drivers and Hardware to solve the problem; We are getting a Blue screen from every Windows 10 Workstation following printing to any printer on the network. The workstations need to be rebooted.... Discussion in 'Windows 10 Drivers and Hardware' started by G Zelenka, Mar 12, 2021.

  1. G ZELENKA
    G Zelenka Win User

    Blue screen when printing


    We are getting a Blue screen from every Windows 10 Workstation following printing to any printer on the network.

    The workstations need to be rebooted.

    The error code is :

    Your device ran into a problem and needs to restart.

    Stop Code: APC INDEX Mismatch

    What failed: win32kfull.sys


    You assistance is appreciated.

    Regards, Guido

    :)
     
    G Zelenka, Mar 12, 2021
    #1
  2. ROAN T
    Roan T Win User

    Blue Screen

    Hi,





    Blue screens could be caused by problems with your computer’s hardware or with its driver. Still, we
    would like to know more about the issue. Please clarify the following:

    • Did you get a STOP code?
    • Did you install any hardware or driver recently?



    For basic troubleshooting steps to resolve blue screen errors, we suggest checking out this
    article and simply follow the steps.



    Feel free to contact us if you need further help.
     
    Roan T, Mar 12, 2021
    #2
  3. REMON ONT
    Remon Ont Win User
    Startup Blue Screen

    Hi Jon,

    Startup blue screen error(s) can occur if a problem causes your PC to shut down or restart unexpectedly. It could be due to the following:

    • Outdated device software drivers
    • Corrupted Windows update system files
    • Software/Security conflicts

    We would like to know some information:

    • Did you get any blue screen stop error codes?
    • Have you tried booting in Safe mode?

    We suggest that you check this
    article     about troubleshooting blue screen errors and follow the troubleshooting steps provided there.

    We will wait for your response
     
    Remon Ont, Mar 12, 2021
    #3
  4. EILEEN GAL
    Eileen Gal Win User

    Blue screen when printing

    Blue Screen of Deaths on a Daily

    Hi,

    Blue screen errors can occur if a serious problem causes Windows to shut down or restart unexpectedly. This error can be caused by both hardware and software issues. To isolate your concern, we'd like to know if there were any changes made
    prior to the issue.

    In the meantime, we suggest that you follow the steps provided on this link for blue screen error basic
    troubleshooting. Once you're on the page, select the option on when do you get the error and proceed with the steps listed.

    Let us know how it goes after performing the suggested steps.
     
    Eileen Gal, Mar 12, 2021
    #4
Thema:

Blue screen when printing

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