Windows 10: Blue screen Windows 10

Discus and support Blue screen Windows 10 in Windows 10 Installation and Upgrade to solve the problem; My barely 10 day old new Windows 10 machine suddenly started getting blue screen while in use with stopcode exception not handled and the bsod.... Discussion in 'Windows 10 Installation and Upgrade' started by J_Slater, May 20, 2020.

  1. J_Slater Win User

    Blue screen Windows 10


    My barely 10 day old new Windows 10 machine suddenly started getting blue screen while in use with stopcode exception not handled and the bsod. Tech support couldn't fix it even with reinstall of OP concluding it was corrupted and needed replacing He tried to do remote install bsod kept popping up causing upload to fail...So how do l get Microsoft to get me new copy to upload? I have support case # with info that l need a new copy.of windows!

    :)
     
    J_Slater, May 20, 2020
    #1
  2. Roan T Win User

    Blue Screen

    Hi,





    Blue screens could be caused by problems with your computer’s hardware or with its driver. Still, we
    would like to know more about the issue. Please clarify the following:

    • Did you get a STOP code?
    • Did you install any hardware or driver recently?



    For basic troubleshooting steps to resolve blue screen errors, we suggest checking out this
    article and simply follow the steps.



    Feel free to contact us if you need further help.
     
    Roan T, May 20, 2020
    #2
  3. Blue screen issue on windows 10

    Hi,

    Thank you for posting the query on Microsoft Community.

    I appreciate your interest on windows 10.

    I understand your concern and will help you with the issue.

    To begin with troubleshooting I would like you to answer the following question:


    • Could you please provide the make/model of your laptop?
    The issue might occur due to Viruses, or something changing/deleting
    in Registry Files, a failure during Bootup, or a corrupt file which could be due to age of a computer or viruses or somebody tampering with files.

    I suggest you to follow the step below:

    Step

    I suggest you to refer the article below and check if it helps:

    Troubleshoot blue screen errors

    http://windows.microsoft.com/en-us/windows-10/troubleshoot-blue-screen-errors

    Please get back to us with updated status, we will be happy to assist you.
     
    AmritaBhattacharjee1709, May 20, 2020
    #3
  4. Yolvi Ell Win User

    Blue screen Windows 10

    Windows 10 - Blue Screen / WatchDog Violation

    Hi,

    Incompatible drivers can cause the Watchdog Violation blue screen error. We'd like to learn more about your concern so that we can provide the proper resolution. We just have a few questions for you:

    • Which build version of Windows 10 is on your computer? To check, click
      Start
      , type winver, and press Enter. For example, 14393.1066.
    • Are you using a third-party antivirus program?
    • Did you make any changes to your computer before this started happening?
    • What troubleshooting steps have you done so far?

    As an initial recommendation, we suggest carefully following the steps suggested

    here
    for troubleshooting blue screen errors. That article was specifically created for resolving stop (also called blue screen) errors that happen in Windows 10.

    We'll wait for your response and the results of the initial troubleshooting.
     
    Yolvi Ell, May 20, 2020
    #4
Thema:

Blue screen Windows 10

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