Windows 10: Blue screen with all Advanced options requiring password access - its not accepting password

Where can we get microsoft legitimate technical help? Windows 10 blue screen and unable to log in to restore - All the options given is requesting a log in with password which does not work. I need someone from microsoft to reset the password -All the advise being given by microsoft is - reset the passwordWell, the password is being reset for local domains etc NOT FOR ADMIN FOR WINDOWS 10 WHERE WE NEED TO RESTORE OUR SYSTEMTO RESTORE our computer - we need Mircrosoft to reset those passwords - It's 2022 and all microsoft has to do is to authenticate our log ins - other companies do it0xC000021

:)

 

Password not accepted in Safe mode

Hi Pedro E Cordeiro,

Thank you for writing to Microsoft Community Forums.

Could you please help me with the below questions:

• Are you aware of any changes happened on the computer prior to internet issue started?
  
• Are you referring to PIN password or Microsoft account password?
  

I understand the inconvenience caused due to this issue, this could be due to a change in the keyboard layout. However, I suggest you to follow the troubleshooting steps mentioned below:

Method 1: Change the keyboard layout.

1. In the bottom right corner of the sign in screen, select the first option to change the keyboard layout.
2. Try to change the keyboard layout from the list if you have any and type in the password.
   

Method 2: Use the On screen keyboard.

1. Restart the computer. In the sign in screen, hold down the shift key and select restart from bottom right corner of your screen.
   
2. After the pc is restarted, select Troubleshoot > Select
   Advanced options >Click on Startup settings >
   Now, click on Restart.
3. After your PC restarts, you should see number of options. Press F5 for
   Safe Mode with networking.
4. When you are in login screen, press Windows
   and U together on the keyboard
   and select the On-Screen Keyboard from the
   Ease of Access list or click on
   Ease of Access at bottom right and select
   On-Screen Keyboard from the list.
5. Now, use the cursor to type the password with On-screen keyboard.
   
6. Before clicking the login, press the eye symbol
   (I.e. Reveal Password) option in the password field, to see the password is correct.

After you login to safe mode with networking, I would suggest you to follow the steps provided in the Microsoft article on
Fix network connection issues in Windows.
Let us know the results to assist you further regarding this issue.

Hope it helps.

Roohi Taj S

Microsoft Community - Moderator

 

Password issue

After going through the steps to make a new password, after a week or two, my login credentials are no longer valid. I'm forced to make a new password all over again. It seems to happen if I don't login in a certain period of time. Does our passwords expire???

 

Dell bios passwords 595B and 2A7B

Tushe, here's the password for the HDD:

8pqw6hyk

Enjoy! Loves.