Windows 10: Blue Screen with restarting problem ststes stopcode:0x000021a

Discus and support Blue Screen with restarting problem ststes stopcode:0x000021a in Windows 10 BSOD Crashes and Debugging to solve the problem; My computer restarts with a blue screen with this funny message. I do not know if this is a software issue or a hardware issue. This issue started 3... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by DeepakKoirala1, Nov 18, 2019.

  1. Blue Screen with restarting problem ststes stopcode:0x000021a


    My computer restarts with a blue screen with this funny message. I do not know if this is a software issue or a hardware issue. This issue started 3 month earlier, I reset my laptop for 4 times, still got the restarting problem so I sent it to the manufacture Lenovo technical team. They kept it for 3 weeks and sent it to me. I am again facing similar issue. I had contacted Lenovo and received the message that this is software issue and gave me the contact of Microsoft. When I contacted Microsoft, the support person said this is a hardware issue. Does anyone in this community had faced this issue and please let me know is it a hardware issue or a software issue. I would be very grateful for the answer.

    Blue Screen with restarting problem ststes stopcode:0x000021a b2de0ecc-9835-4cda-9548-300225985647?upload=true.jpg

    :)
     
    DeepakKoirala1, Nov 18, 2019
    #1
  2. Marie Ave Win User

    Error code 0x000021a

    Hi Paulette,

    Error code 0x000021a usually occurs if there are third party software conflicts with a recent update or a hardware issue on your device. For us to better assist you, we'd like to know the following details:

    • When did the error occurred?
    • What were the changes made on your computer prior to the concern?

    We recommend that you perform the steps provided in Troubleshoot blue screen errors article to help
    you resolve your concern.

    Update us with the results.
     
    Marie Ave, Nov 18, 2019
    #2
  3. blue screen stopcode memory management unable to find explanation of the stopcode

    blue screen stopcode memory management unable to find explanation of the stopcode
     
    charlespotts3, Nov 18, 2019
    #3
  4. Blue Screen with restarting problem ststes stopcode:0x000021a

    Blue screen with stopcode message and restart problem after updates installed

    I have Dell Inspiron laptop, with Windows 10 V1803.

    The following abnormal behavior started after updates installed on 2/13/2019 and 02/14/2019.

    The laptop is in sleep mode, upon waking the laptop - it responds displaying the screen I was on when sleep started [e.g. Edge] and I click to open a new tab in Edge, I get the blue screen with message:

    your PC ran into a problem and needs to restart. we're just collecting some error info, and then we'll restart for you.

    for more information about this issue and possible fixes, visit www.windows.com/stopcode

    I referred to the
    www.windows.com/stopcode
    material and have not been able to enter WinRE in order to take me to safe mode and try to uninstall the recent updates.


    The laptop restarts normally and as long as it doesn’t enter sleep I am able to use it without further stopcode behavior.

    Below is a screen shot of the recent updates.

    Please help!


    Blue Screen with restarting problem ststes stopcode:0x000021a 2bd0663b-4040-429b-8240-697ac20354b3?upload=true.png
     
    LeslieSlaughter, Nov 18, 2019
    #4
Thema:

Blue Screen with restarting problem ststes stopcode:0x000021a

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